Emily Reynolds
Berkeley Heights,NJ
Summary
Dedicated and driven household manager with unparalleled organizational and conflict resolution abilities. Highly successful at supervising tasks and individuals. Personable and focused with a passion for leading others to be there best selves.
Overview
21
21
years of professional experience
6
6
years of post-secondary education
Work History
Household Manager
Stay At Home Mom
02.2010 - Current
- Managed all financial matters for household of 5 members including paying bills, budgeting, and filing taxes.
- Maintained schedules efficiently for appointments, sports schedules, and daily activities.
- Supervised all childcare responsibilities with love and attention towards each child's specific needs.
Office Manager
Summit Hearing Aid
09.2008 - 01.2010
- Handled patient information with discretion and maintained confidentiality.
- Provided outstanding customer service when addressing patient questions and concerns.
- Oversaw office inventory and was proactive in supply ordering and restocking to keep office organized and running smoothly.
- Cultivated positive work environment to help improve office morale.
Special Education Teacher's Assistant
Special Education School
08.2006 - 06.2007
- Maintained a positive attitude while interacting with students through each day.
- Kept the classroom running smoothly in absence of the teacher
- Collaborated with the teacher to create a healthy and functional classroom environment specific to students' needs and safety.
Customer Retention Specialist
American Express
08.2003 - 06.2004
- Contributed to companies growth by implementing retention strategies.
- Enhanced customer satisfaction by resolving issues promptly.
Education
Some College (No Degree) -
Brigham Young University - Idaho
Rexburg, ID 08.2018 - 05.2024
Skills
1 Actively listened to dissatisfied customers and assisted in problem solving and finding products best suited to their needs to help with customer retention and satisfaction
2 Managed multiple busy calendars by coordinating transportation, aligning appointments, and streamlining schedules
3 Oversaw finances for a family of 5 including creating and maintaining a balanced budget, paying bills, and developing a family allowance system
4 Successfully mediated conflict between team members while ensuring both parties feeling heard and understood
Timeline
Some College (No Degree) -
Brigham Young University - Idaho
08.2018 - 05.2024
Household Manager
Stay At Home Mom
02.2010 - Current
Office Manager
Summit Hearing Aid
09.2008 - 01.2010
Special Education Teacher's Assistant
Special Education School
08.2006 - 06.2007
Customer Retention Specialist
American Express
08.2003 - 06.2004
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