Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Emily Rice

Tampa,FL

Summary

Experienced with multi-unit store management, driving operational success. Utilizes strategic planning and team leadership to optimize store performance. Track record of fostering customer satisfaction and operational excellence.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Multi-Unit Store Manager/District Hiring Manager

STARBUCKS COFFEE COMPANY
06.2024 - Current
  • Total Volume of stores $7million
  • Managed staffing levels across multiple units, ensuring optimal coverage during peak hours while maintaining labor costs within budget constraints.
  • Launched successful in-store events that attracted new customers and increased brand awareness in the community.
  • Analyzed sales data to identify trends and opportunities for growth within the multi-unit territory.

Senior Store Manager/District Impact Leader

AERIE by American Eagle
09.2021 - 06.2024
  • Total Volume of store was $10million
  • Fostered a positive work environment by promoting open communication, employee recognition, and professional development opportunities.
  • Facilitated seamless transitions during new product launches by coordinating cross-functional teams in merchandising, marketing, purchasing, logistics planning efforts.
  • Initiated community outreach programs for District to foster positive relationships with local organizations, ultimately increasing brand visibility and generating goodwill among potential customers.

Store Director (General Manager)

Target Corporation
11.2019 - 08.2021
  • Total Volume of store was $30million
  • Managed team of 300 Team Members and 7 Full-Time Executive Leaders
  • Oversaw staffing and training, safety compliance, inventory control and financial functions.
  • Oversaw store remodels and expansions to enhance the shopping experience for customers while maximizing retail space utilization.
  • Implemented loss prevention strategies to minimize shrinkage, securing company assets and reducing costs.

Executive Team Leader - Specialty Sales

Target Corporation
10.2016 - 11.2019
  • Led 3 cross-functional teams for streamlined communication and efficient project execution.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Enhanced customer satisfaction with exceptional service delivery and timely issue resolution.

Retail Operations Manager

Cedar Fair Entertainment
04.2013 - 10.2016
  • Directed training and performance monitoring for over 100 staff members from all over the world (company had an international work program)
  • Reviewed store sale numbers, cost of inventory, operational expenses and inventory losses.
  • Determined layout of store merchandise for visual appeal to consumers.


Skills

  • Operational efficiency
  • Performance analysis
  • Recruitment and hiring
  • Adaptability and flexibility
  • Problem-solving

Certification

  • ServSafe Food Handler's Certification

Timeline

Multi-Unit Store Manager/District Hiring Manager

STARBUCKS COFFEE COMPANY
06.2024 - Current

Senior Store Manager/District Impact Leader

AERIE by American Eagle
09.2021 - 06.2024

Store Director (General Manager)

Target Corporation
11.2019 - 08.2021

Executive Team Leader - Specialty Sales

Target Corporation
10.2016 - 11.2019

Retail Operations Manager

Cedar Fair Entertainment
04.2013 - 10.2016

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Emily Rice