Summary
Overview
Work History
Education
Skills
Timeline
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Emily Richardson

Georgetown,KY

Summary

A dynamic leader and adept communicator with proven team leadership and problem-solving expertise. At Dunkin' Brands, I spearheaded training programs and streamlined cash-handling processes, enhancing operational efficiency. Skilled in cash transactions, my approach boosts team motivation and ensures safety, driving positive outcomes and customer satisfaction.

Professional leader in team management and operational coordination. Effective at driving team performance and ensuring adherence to company policies. Known for fostering collaboration and delivering consistent results. Skilled in conflict resolution and time management.

Overview

4
4
years of professional experience

Work History

Shift Leader

Dunkin' Brands
05.2023 - 12.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Physical Therapist Technician

Scott County Physical Thearpy
08.2022 - 04.2023
  • Promoted patient safety by monitoring equipment usage and ensuring proper technique during rehabilitation exercises.
  • Increased clinic efficiency by maintaining detailed records of patient progress, updating treatment plans as needed.
  • Built rapport with patients, establishing trust that facilitated open communication about their goals and concerns during therapy sessions.
  • Assisted lead Physical Therapists in the development of customized treatment programs for improved patient outcomes.

Sales Associate - Seasonal

Kohl's
10.2020 - 01.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Bachelor of Science - Biology

Northern Kentucky University
Newport, KY
05-2027

High School Diploma -

Great Crossing High School
Georgetown, KY
05-2023

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Team motivation
  • CPR Certified

Timeline

Shift Leader

Dunkin' Brands
05.2023 - 12.2024

Physical Therapist Technician

Scott County Physical Thearpy
08.2022 - 04.2023

Sales Associate - Seasonal

Kohl's
10.2020 - 01.2021

Bachelor of Science - Biology

Northern Kentucky University

High School Diploma -

Great Crossing High School

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