Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Ridings

Greenville

Summary

Dynamic and dedicated professional with a strong work ethic and proven customer service skills honed at Matt's Rancho Martinez. Expert in cash handling and food safety, consistently ensuring guest satisfaction and operational excellence. Recognized for resolving issues promptly and training new team members to uphold high service standards.

Overview

4
4
years of professional experience

Work History

Server

Matts Rancho Martinez
Royse City
04.2022 - Current
  • Stayed informed about daily specials, new menu items, promotions.
  • Provided excellent customer service to ensure satisfaction.
  • Delivered food orders promptly and courteously.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Prepared drinks according to standard recipes.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Followed health safety guidelines when preparing and serving food products.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Assisted in training new servers.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Greeted guests and provided menus.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Operated POS terminals to input orders, split bills, and calculate totals.

Team Member

Whatabuger
Quinlan
03.2021 - 04.2022
  • Provided customer service support to ensure satisfaction.
  • Maintained a clean and organized work area throughout shift.
  • Resolved customer issues promptly in a professional manner.
  • Collaborated with team members to achieve daily goals.
  • Greeted customers upon entering the store with friendly demeanor.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Participated in training sessions for new employees when needed.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Operated cash registers to process payments from customers.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Upheld high standards of productivity and quality in operations.

Education

High School Diploma -

Ford High School
Quinlan
05-2022

Skills

  • Customer service
  • Food safety
  • Strong work ethic
  • Order accuracy
  • Cash handling
  • Problem solving

Timeline

Server

Matts Rancho Martinez
04.2022 - Current

Team Member

Whatabuger
03.2021 - 04.2022

High School Diploma -

Ford High School

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