Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
StoreManager

Emily Riffle

Clarksville,PA

Summary

Excellent communication abilities, as well as an analytical and attentive Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

5
5
years of professional experience

Work History

Dietary Aid

Stonerise Bridgeport
08.2021 - 02.2022
  • Prepared healthy snacks and meals for patients, taking into account any dietary restrictions they may have
  • Oversaw quality control procedures to ensure that healthy menu options were prepared and delivered
  • Used a commercial dishwasher to clean plates, cups, serving utensils, and kitchen equipment
  • Prepared cooking supplies, ingredients and workstations when opening and closing the kitchen

Sales Associate

Joann Fabrics
06.2020 - 03.2021
  • Sold a variety of products by explaining their unique features and instructing customers on how to use them properly
  • Took incoming phone calls and answered them with information about products, store hours, policies and promotions
  • Performed floor moves, merchandising, display maintenance, and housekeeping to keep sales area well-stocked, organized and clean
  • Observed customer behavior in order to spot security threats and report them to supervisors

Front End Supervisor

AC Moores Arts and Crafts
08.2017 - 01.2018
  • Instructed team members on how to implement successful operational and sales strategies
  • Double-checked financial data for accuracy by comparing payment cards to identification
  • Provided friendly and knowledgeable service to customers and quickly and e ectively resolved issues

Sales Associate

Pier 1 Imports
  • Provided excellent customer service by keeping up to date with product knowledge and determining the customers needs
  • Processed returns and exchanges
  • Sales Associate of the Quarter for August 2011

Education

Associates - Business Administration

West Virginia Junior College
2011

High School - undefined

South Harrison High School
2006

Skills

  • Hospitality and Accommodation
  • Verbal and Written Communication
  • POS System Operations
  • Cash Handling Accuracy
  • Multitasking Strengths
  • Excellent People Skills
  • Teamwork and Collaboration
  • Time Management
  • Conflict Resolution
  • Guest Satisfaction
  • Positive Reinforcement Methods
  • Computer Skills
  • Reading Comprehension
  • Workload Management
  • Active Learning
  • Innovation and Creativity

Accomplishments

  • Awarded “Sales Associate of the Quarter” in 2011.

Additional Information

  • AWARDS , Sales Associate of the Quarter-August 2011

Timeline

Dietary Aid

Stonerise Bridgeport
08.2021 - 02.2022

Sales Associate

Joann Fabrics
06.2020 - 03.2021

Front End Supervisor

AC Moores Arts and Crafts
08.2017 - 01.2018

Sales Associate

Pier 1 Imports

Associates - Business Administration

West Virginia Junior College

High School - undefined

South Harrison High School

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Emily Riffle