Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Emily Riley

Elk Grove,CA

Summary

Proven Medical Assistant with a track record of enhancing patient outcomes and streamlining care coordination at Sutter Health. Expert in EMR/EHR systems and clinical documentation, coupled with a compassionate approach to patient care. Demonstrated ability to improve office operations and patient satisfaction through effective communication and attention to detail. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Medical Assistant

Sutter Health
01.2019 - Current
  • Collected and documented patient medical information such as blood pressure and weight.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.

Medical Assistant

Gina Tobalina MD Inc
07.2016 - 01.2019
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.

Education

Medical Assisting Certificate -

Carrington College California - Sacramento
Sacramento, CA
07.2016

High School Diploma -

Franklin High School
Elk Grove, CA
05.2010

Skills

  • HIPAA Compliance
  • Patient Care Coordination
  • Medical Terminology
  • EMR / EHR (EPIC)
  • Direct Patient Care
  • Clinical Documentation
  • Trustworthy companion

Additional Information

EPIC Mentor for Sutter Elk Grove Family Medicine clinical assistants since 2021

Timeline

Medical Assistant

Sutter Health
01.2019 - Current

Medical Assistant

Gina Tobalina MD Inc
07.2016 - 01.2019

Medical Assisting Certificate -

Carrington College California - Sacramento

High School Diploma -

Franklin High School
Emily Riley