Emily Rios Albino
Menzies Aviation
WORCESTER,MA
1
Language
2027
years of professional experience
Compassionate home care aide with strong organizational skills and attention to detail. Committed to enhancing client well-being through effective communication and dependable care coordination.
Work History
Home Care
3 Years 11 Months- Assisted clients with daily living activities, enhancing comfort and independence.
- Monitored client health conditions and reported changes to healthcare professionals.
- Maintained a clean, safe home environment for patients through regular housekeeping tasks and adhering to hygiene protocols.
- Provided transportation and appointments management.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Wheelchair Agent/Cleaner/Customer Service Representative
- Monitored wheelchair inventory, reporting maintenance needs to ensure operational readiness.
- Implemented feedback mechanisms to improve service quality for passengers with disabilities.
- Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
- Collaborated with ground staff to ensure seamless coordination of services for passengers requiring special assistance.
- Transported over passengers in wheelchairs to and from aircraft and inside terminals and lifted passengers in and out of wheelchairs and into and out of passenger seats.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Maintained a high standard of cleanliness in high-traffic areas, contributing to a positive first impression for visitors.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.
- Monitored security and maintained operational protocols.
School Bus Driver
1 Month- Ensured student safety during transportation by adhering to state and local traffic laws.
- Conducted regular vehicle inspections to maintain optimal safety and operational standards.
- Supported students during boarding and disembarking with boarding and disembarking, promoting a positive experience.
- Communicated effectively with parents and school officials regarding transportation schedules and issues.
- Monitored student behavior during transit, addressing any issues promptly to maintain orderliness.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
Limo Car Service
1 Year 11 Months- Demonstrated respect and friendliness while assisting colleagues.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Completed paperwork, recognized discrepancies, and promptly addressed for resolution.
- Provided professional services and support in a dynamic work environment.
- Delivered services to customer locations within specific timeframes.
Education
High School Diploma
Skills
Home care aide
Wheelchair navigation
Safety awareness
Professionalism and courtesy
Heavy lifting
Cleaning procedures
Equipment maintenance
Preventive Maintenance
Languages
Spanish
Native or Bilingual
Timeline
Home Care
Oasis Home Care
08.2022 - CurrentRead More
School Bus Driver
Angel-net
07.2022 - 08.2022Read More
Limo Car Service
New Worcester Limo
03.2013 - 02.2015Read More
Wheelchair Agent/Cleaner/Customer Service Representative
Menzies Aviation
2014 - CurrentRead More
South High School
High School Diploma
Read More