Emily Risk
SAN ANTONIO,TX
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
7
7
years of professional experience
Work History
Shift Supervisor
Krispy Kreme
11.2021 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
Doughnut Specialist/Decorator
Krispy Kreme
11.2021 - Current
- Demonstrated versatility in adapting to different roles within the bakery as needed, including cashier duties and assisting with other baked goods preparation when required.
- Provided excellent customer service by promptly addressing inquiries and resolving any concerns or issues raised by patrons.
- Mastered various doughnut-making techniques, resulting in a diverse range of products offered to customers.
- Maintained a clean and safe work environment, ensuring adherence to health and safety guidelines.
Summer Camp Counselor Volunteer/Staff Member
Camp Crucis
06.2017 - 07.2022
- Led groups of children safely through variety of camp activities, primarily equine activities.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day.
Restaurant Hostess
Olive Garden
07.2020 - 05.2021
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Education
Bachelor of Arts - Psychology
The University of Texas At San Antonio
San Antonio, TX05.2025
High School Diploma -
International Leadership of Texas KSHS
Fort Worth, TX05.2021
Skills
- Cash handling expertise
- Staff Management
- Customer Service
- Strong multitasking
- Greeting guests
- Conflict Resolution
- Employee Training
- Product presentation
- Allergen awareness
- Event participation
- Food Safety Standards
Timeline
Shift Supervisor
Krispy Kreme
11.2021 - Current
Doughnut Specialist/Decorator
Krispy Kreme
11.2021 - Current
Restaurant Hostess
Olive Garden
07.2020 - 05.2021
Summer Camp Counselor Volunteer/Staff Member
Camp Crucis
06.2017 - 07.2022
Bachelor of Arts - Psychology
The University of Texas At San Antonio
High School Diploma -
International Leadership of Texas KSHS
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