Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Emily Rivera

Santa Fe

Summary

Experienced with providing quality patient care and support in fast-paced healthcare settings. Utilizes effective communication and interpersonal skills to foster supportive environment for patients and staff. Knowledge of essential medical procedures and patient monitoring techniques ensures high standards of care and adaptability to changing needs.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

St. Michael's Medical Center
08.2022 - 02.2025
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting equipment and grabbing supplies.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
  • Advocated for patient rights and needs, ensuring respectful and ethical care.

Home Health Aide

Visiting Angles
12.2020 - 09.2022
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Provided mobility assistance such as walking and regular exercising.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
  • Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
  • Provided transportation and appointments management.

House Manager

Quality Life Services
08.2020 - 11.2020
  • Organized staffing needs based on clients schedule.
  • Provided supplies for the clients needs, i.e. personal hygiene supplies, cleaning supplies, groceries and medication.
  • Coordinated appointments and extracurricular activities with clients and staffs schedule.
  • Ensured proper documentation was completely in a timely manner based on the companies rules and regulations.
  • Managed day-to-day operation of home to comply with regulations and agency standards.
  • Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
  • Anticipated needs of clients by staying informed about their preferences, schedules, and priorities.
  • Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
  • Ensured security protocols were followed throughout the homes, maintaining a safe environment for clients and staff at all times.
  • Established an atmosphere of trust, respect, and professionalism within the household, fostering a positive environment for both family members, clients and staff.

Direct Support Professional

Quality Life Services
02.2020 - 08.2020
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.

House Manager

Community Options Inc
08.2018 - 02.2020
  • Organized staffing needs based on clients schedule.
  • Provided supplies for the clients needs, i.e. personal hygiene supplies, cleaning supplies, groceries and medication.
  • Coordinated appointments and extracurricular activities with clients and staffs schedule.
  • Ensured proper documentation was completely in a timely manner based on the companies rules and regulations.
  • Managed day-to-day operation of home to comply with regulations and agency standards.
  • Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
  • Anticipated needs of clients by staying informed about their preferences, schedules, and priorities.
  • Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
  • Ensured security protocols were followed throughout the homes, maintaining a safe environment for clients and staff at all times.
  • Established an atmosphere of trust, respect, and professionalism within the household, fostering a positive environment for both family members, clients and staff.

Education

No Degree - Medical Coding And Billing

MedCerts
Online
03-2025

No Degree - Certified Nursing Assistant

Olympic College
Bremerton, WA
01-2021

High School Diploma -

Centennial High School
Las Cruces, NM
05-2015

Skills

  • Direct patient care
  • HIPAA compliance
  • Collecting vital signs
  • Bathing assistance
  • Alzheimer's and dementia care
  • Basic life support
  • Electronic charting
  • Patient-focused care
  • Medical terminology
  • Documenting behaviors
  • Ambulation assistance
  • Healthcare ethics
  • EMR / EHR
  • Medical records management
  • Compassionate
  • Independent worker
  • Time management
  • Open communication

Certification

Medical Coder & Biller Certfication

Languages

English
Native or Bilingual

Timeline

Certified Nursing Assistant

St. Michael's Medical Center
08.2022 - 02.2025

Home Health Aide

Visiting Angles
12.2020 - 09.2022

House Manager

Quality Life Services
08.2020 - 11.2020

Direct Support Professional

Quality Life Services
02.2020 - 08.2020

House Manager

Community Options Inc
08.2018 - 02.2020

No Degree - Medical Coding And Billing

MedCerts

No Degree - Certified Nursing Assistant

Olympic College

High School Diploma -

Centennial High School

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