Emily Roberson

Personable and organized individual with a keen eye for detail and a positive, upbeat attitude. Strong communication skills and solid understanding of office software, including proficiency in Microsoft Office Suite. Capable of enhancing team efficiency through effective coordination and administrative support. Excels in creating a collaborative work environment that fosters productivity and success.

• Scheduling - Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
• Scheduling - Organized technician schedule for customer jobs.
• Responded to over 25 customer inquiries each day.
• Updated and maintained company database to reflect current and accurate client records for more than 425 accounts.
• Training - Responsible for training all new employees to ensure continued quality of customer service.