Emily Robertson
Saint Joseph
Summary
Performance-driven Vice President with 20 years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Vice President, Financial Center Manager III
Fifth Third Bank
08.2015 - Current
- Enhanced company profitability by implementing strategic business plans and optimizing operational processes.
- Championed talent development programs, promoting employee engagement and retention while enhancing overall workforce capabilities.
- Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
- Implemented advanced data analytics tools to drive data-driven decision-making across all levels of the organization, leading to better business outcomes.
- Ensured regulatory compliance at all times by implementing robust internal controls systems coupled with proactive monitoring mechanisms.
- Built high-performance teams through effective recruitment practices focused on competency alignment coupled with ongoing performance management processes.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Execute performance management process. KPI execution and ongoing coaching around skills and behaviors linking to results.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Identified opportunities to improve business process flows and productivity.
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Established and directed successful programs focused on areas of employee training and retention.
- Managed financial, operational and human resources to optimize business performance.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Maintained P&L and shouldered corporate fiscal responsibility.
Education
Bachelor of Arts - 3-Dimensional Design
Eastern Illinois University
Charleston, IL05.2013
Skills
- Lead Generation
- Event Networking
- Client Relationship Building
- Risk Management
- Sales Leadership
- Process Improvement
- Data Analysis and Forecasting
- Metrics Tracking
- Customer Service
- Human Resources
- Financial Management
- Staff Recruiting, Development and Retainment
- Coaching and Mentoring
- Performance Metrics Analysis
- Regulatory Compliance
Affiliations
- Board President, Emergency Shelter Services INC of Benton Harbor 2017-Present
- Community Champion, Fifth Third Bank-United Way of Southwest Michigan 2015-Present
Certification
- Michigan Notary Republic 2015-2028
- Medallion Certified
Timeline
Vice President, Financial Center Manager III
Fifth Third Bank
08.2015 - Current
Bachelor of Arts - 3-Dimensional Design
Eastern Illinois University
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