Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emily Robinson

100 Moore Circle,AR

Summary

Dynamic professional at PeopleShores, excelling in teamwork and problem-solving. Adept at fostering positive client relationships. Skilled in IT issue resolution and training, demonstrating adaptability and a friendly demeanor. Committed to enhancing team performance and client satisfaction in fast-paced environments.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Process Associate

PeopleShores
06.2024 - Current

-work in a sub group within a project with other employees to help resolve issues related to IT

-help team members resolve issues related to the project

-assisted in training a teammate

-worked as a team to resolve issues and questions within the project and sub projects

-worked on team building exercises to get to know teammates and build relationships

Paralegal Assistant

Robinson, Zakrewski, and Taylor PA
10.2019 - 04.2024
  • Answered phone and spoke with clients and family daily
  • Assisted with bookkeeping
  • Went to court with the attorneys to help with domestic cases
  • Sat in on family court appointments with clients and attorney and took notes
  • Wrote and filed court documents with the court
  • Helped to keep client binders and filed documents in the office
  • Proven ability to learn quickly and adapt to new situations.

Esthetician

The Lash Queen
06.2017 - 11.2019

- Licensed esthetician

- Certified lash artist

- Performed facial services

- Did lash extensions and lash fills

- Chemical peels

- Waxing

- Worked to build professional relationships with clients

- Kept my own books

Teller/CSR

FBT Bank and Morgage
06.2013 - 05.2017
  • Processed customer transactions efficiently and accurately, ensuring adherence to banking policies.
  • Assisted customers with account inquiries and provided detailed product information to enhance service experience.
  • Maintained cash drawer accuracy through diligent reconciliation and reporting of discrepancies.
  • Assisted in opening and closing the branch daily
  • Helped to balance the branch at the end of the day

Teller/CSR

First Guaranty Bank
06.2011 - 06.2013

- Worked efficiently to balance the branch each day

- helped customers over the phone

- Went to all branches to work as a teller and a customer servie rep

- Performed all teller duties

- worked in my office as a customer service representative to help customers open and close different kinds of accounts

- Assisted the main branch with fraudulent activity on customers accounts

Teller

Cotton Belt Federal Credit Union
09.2004 - 11.2005
  • Processed customer transactions accurately and efficiently, ensuring compliance with banking regulations.
  • Assisted members in resolving account inquiries and concerns, enhancing overall satisfaction.
  • Maintained cash drawer integrity through diligent handling and reconciliation of funds.
  • Promoted bank products and services, contributing to increased customer engagement.
  • Assisted members in opening and closing accounts, including loans

Teller

Simmons First National Bank
08.2002 - 08.2004
  • Processed customer transactions efficiently, ensuring accuracy and compliance policies.
  • Assisted members with account inquiries, providing exceptional customer service and support.
  • Maintained knowledge of products and services to effectively promote financial solutions to members.
  • Balanced cash drawer daily, identifying discrepancies and resolving issues promptly.
  • Maintained professional relationships with employees and customers

Education

Bachelor of Science - Psychology

University of Arkansas At Monticello
Monticello, AR
05.2008

Rison High School
Rison, AR
05.1999

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Certification

IT Generalist

Timeline

Process Associate

PeopleShores
06.2024 - Current

Paralegal Assistant

Robinson, Zakrewski, and Taylor PA
10.2019 - 04.2024

Esthetician

The Lash Queen
06.2017 - 11.2019

Teller/CSR

FBT Bank and Morgage
06.2013 - 05.2017

Teller/CSR

First Guaranty Bank
06.2011 - 06.2013

Teller

Cotton Belt Federal Credit Union
09.2004 - 11.2005

Teller

Simmons First National Bank
08.2002 - 08.2004

Bachelor of Science - Psychology

University of Arkansas At Monticello

Rison High School
Emily Robinson