Emily Robles
San Antonio,TX
Summary
Driven, adaptable, and service-oriented student currently pursuing a Bachelor's degree in Bilingual Education at the University of Texas at Austin. Eager to contribute exceptional organizational, communication, and support skills. Recognized for high energy, fast learning, and reliability in professional settings, and fully committed to public service, continuous growth, and community-focused excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Childcare & Educational Support
Northrock Church
San Antonio & Austin, TX | Approx. 20 Hrs/week
01.2023 - Current
- Provided trusted childcare and academic support in educational and volunteer settings, helping to foster safe and enriching environments.
- Applied knowledge from Educational Aide I certification obtained in high school to assist in classroom setup, supervision, and one-on-one student support.
- Ensured effective communication with young learners and staff, supporting structured activities and daily routines.
Barista
Dutch Bros Coffee
Austin, TX | 25 Hrs/week
01.2025 - 05.2025
- Delivered prompt, friendly, and high-quality customer service while maintaining precision in drink preparation.
- Maintained compliance with health and safety standards through rigorous sanitation routines, and workspace upkeep.
- Handled high transaction volumes and resolved customer inquiries, ensuring a seamless guest experience.
- Uphold company values of positivity, speed, and quality to promote lasting customer connections.
Shift Lead
Dutch Bros Coffee
Universal City, TX | 30 Hrs/week
12.2022 - 08.2024
- Demonstrated exceptional leadership in managing day-to-day operations in a fast-paced, high-volume environment.
- Spearheaded shift schedules, inventory controls, and team delegation, consistently exceeding performance targets.
- Bridged communication gaps as the sole bilingual team member, providing outstanding service to Spanish-speaking customers.
- Cultivated a high-energy, collaborative culture by training and mentoring new staff, driving motivation, and retention.
Education
Bachelor's - Bilingual Education
University of Texas At Austin
Austin, TX05.2028
High School Diploma -
Judson High School
Converse, TX05.2024
Skills
- Administrative support
- Bilingual communication
- Child development
- Customer service
- Computer skills
- Technology
- Team leadership
Certification
- Educational Aide | Issued: 04/01/24
- BLS Provider (CPR) | American Heart Association |225418669662 | Issued: 09/01/22
- Food Handler Certificate |Certified on the Fly | 269119 | Issued: 12/28/23
References
- Taya Norris, Dutch Bros Manager, (541) 914-5381
- Rebeca Rivera, (210) 396-3881
- Sylica S, Banana Republic Manager, (210) 970-7550
- Vanessa Garcia, (210) 617-6813
Work Eligibility
Eligible to work in the U.S.
Personal Information
Citizenship: U.S. Citizen
Timeline
Barista
Dutch Bros Coffee
01.2025 - 05.2025
Childcare & Educational Support
Northrock Church
01.2023 - Current
Shift Lead
Dutch Bros Coffee
12.2022 - 08.2024
Bachelor's - Bilingual Education
University of Texas At Austin
High School Diploma -
Judson High School
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