As a motivated junior management student at the University of Missouri-Columbia, I have been trained to apply HR principles to support business objectives and enhance workplace culture. I have hands-on experience in employee relations and customer service roles. I am devoted to sharpening my management expertise by actively learning new software systems and developing my communication skills. As a lifelong learner, I am eager to continue to learn and apply my skills in a dynamic and fast-paced environment.
•Provided attentive and efficient service to multiple tables simultaneously, consistently exceeding sales targets
•Resolved customers' concerns and requests through proactive communication with both customers and coworkers, applying problem-solving strategies
•Guided diverse groups through step-by-step communication, teaching art instructions while fostering a positive, encouraging, and engaging environment
•Managed front desk operations, including handling phone calls, conducting facility tours, tracking inventory, and handling cash reconciliation
UM Alpha Chi Omega Panhellenic Organization & Banner Community Member
•Actively participate in various philanthropic events, ultimately contributing to True North of Columbia, a non-profit organization spreading Domestic Violence awareness
•Creatively plan & design visually appealing graphics and then paint graphics on banners for various organization events
UM Venture Club
•Organized and led weekly hikes, hoping to provide the students of UM an outlet outside of school workloads, fostering peer interaction and community involvement
UM Operation Smile
•Collaborated with my peers to develop ways to raise awareness in the community about individuals born with cleft lip conditions