Summary
Overview
Work History
Education
Skills
Community Service
Languages
Timeline
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EMILY RODRIGUEZ

Deer Park,WA

Summary

Motivated college graduate, eagerly seeking new opportunity to develop my career. Dedicated to continue to learn and apply knowledge acquired through education and new experiences.

Overview

5
5
years of professional experience

Work History

FULFILLMENT CENTER ASSOCIATE

Amazon
03.2023 - Current
  • Actively participates in Continuous Improvement Initiatives to build upon the current process and drive effectiveness and efficiency
  • Drives productivity, safely, through implementation of appropriate body mechanics
  • Drives a safe culture through active means of proper 5s Techniques
  • Maintains and drives quality through following appropriate procedures to ensure the Customer Promise is met
  • Actively seeks out solutions to quality and productivity issues within the department
  • Strong presentation skills when delivering important information at start of shift and mid shift syncs
  • Fosters a culture based around community through active engagement with peers and leaders

TEAM LEADER

Walmart
05.2022 - 03.2023
  • Ensures that every customer, including those with special needs, was able to have a top-quality experience within our store
  • Strong Ability to uphold proper company policies when processing various forms of tender; cash, debit, and credit
  • Actively sought to drive down customer wait times through implementation of different techniques and suggestions
  • Ability to replenish inventory in an effective manner to make sure that all customers have the ability to find what they need
  • Drove quality by ensuring that the associates had up-to-date systems that would drive a reduction in errors
  • Strong ability to diffuse and find solutions to drive customer satisfaction when an issue was presented
  • Upheld, maintained, and drove health and safety regulations through active communication and real time coaching with associates
  • Facilitated onboarding process to drive a smooth transition into the company through communication of procedures and policies that will lead to success and retention

TEAM MEMBER

Party City
10.2019 - 10.2021
  • Consistently achieved and surpassed daily volume and revenue goals within our store
  • Led the staffing structure within the store to drive the best customer throughput in successful and timely transactions
  • Effectively created a strong culture within our shipping/outbound department to ensure quality deliveries are made in a timely manner
  • Facilitated in onboarding initiatives within our store and in growth opportunities to crosstrain in various tasks to drive policy and maintain adequately staffed workflow processes
  • Ability to effectively and efficiently move between different processes to provide strong support to reach store goals
  • Maintained safety and quality through active and appropriate housekeeping requirements

DOCUMENT PREPARATION CLERK

Archiving Systems Incorporated
06.2020 - 07.2021
  • Retrieved & prepared hard copy documents to create electronic records
  • Upholding student confidentiality standards
  • Maintained organized working systems to maintain high efficiency
  • Responded to requests quickly to support completion of time-critical tasks
  • Sorted and stored documents alphabetically, numerically, or chronologically
  • Reformatted existing documents to improve their appearance or meet length requirements

Education

BACHELOR OF ARTS - PSYCHOLOGY, Criminology & Criminal Justice

The University of Texas at San Antonio
San Antonio, TX
12.2022

Skills

  • Quality Control
  • Planning and Developing
  • Emotional Intelligence
  • Analytical skills
  • Crisis Management
  • Team-building
  • Behavioral Intelligence
  • Communication
  • Problem-Solving
  • Customer Relations
  • Teamwork
  • Organizational Development
  • Planning and Executing
  • Time Management
  • Inter-departmental Communication
  • Verbal & Non Verbal Communication
  • Pallet jack use
  • Warehouse safety
  • Workstation organization
  • Team collaboration

Community Service

Student Volunteer, Meet in the Middle Program, 2016 - 2020

Languages

Spanish
Native or Bilingual

Timeline

FULFILLMENT CENTER ASSOCIATE

Amazon
03.2023 - Current

TEAM LEADER

Walmart
05.2022 - 03.2023

DOCUMENT PREPARATION CLERK

Archiving Systems Incorporated
06.2020 - 07.2021

TEAM MEMBER

Party City
10.2019 - 10.2021

BACHELOR OF ARTS - PSYCHOLOGY, Criminology & Criminal Justice

The University of Texas at San Antonio

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EMILY RODRIGUEZ