Emily Rodriguez
Mount Joy,PA
Summary
Dependable school bus driver with strong safety practices and effective communication skills. Committed to enhancing student safety and delivering exceptional customer service.
Overview
10
10
years of professional experience
Work History
School Bus Driver
Eschbach Bus Transportion
Holtwood, PA
02.2020 - Current
- Transported passengers safely along prescribed routes according to tight schedules.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
Front Desk Receptionist
Comfort Inn and Suite
Columbia, PA
06.2019 - 09.2020
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Coordinated communication between departments to enhance service delivery and guest satisfaction.
- Trained new staff on customer service protocols and front desk procedures, fostering a collaborative team environment.
- Resolved guest inquiries and complaints efficiently, contributing to positive customer experiences.
Housekeeper
Bent Creek Country Club
Lancaster, PA
06.2018 - 08.2018
- Supervised daily cleaning operations to ensure high standards of cleanliness and hygiene.
- Trained new staff on efficient cleaning techniques and club protocols.
- Implemented inventory management procedures for cleaning supplies, reducing waste.
- Conducted routine inspections to maintain quality control and identify areas for improvement.
Housekeeper
Budget Host Inn and Suite
Lancaster, PA
02.2016 - 08.2018
- Cleaned and sanitized guest rooms following established protocols to ensure high standards of hygiene.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
- Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
- Washed and folded towels and linens to properly stock guest rooms.
- Replenished room supplies such as drinking glasses, bathroom items, writing supplies, and hotel brochures to make guests feel welcome and at home.
Education
High School Diploma -
McCaskey High School
Lancaster, PASkills
- Dependable and reliable
- Effective communication skills
- Safety-focused
- Safe driving practices
- Drug and alcohol testing
Languages
English
Timeline
School Bus Driver
Eschbach Bus Transportion
02.2020 - Current
Front Desk Receptionist
Comfort Inn and Suite
06.2019 - 09.2020
Housekeeper
Bent Creek Country Club
06.2018 - 08.2018
Housekeeper
Budget Host Inn and Suite
02.2016 - 08.2018
High School Diploma -
McCaskey High School