Emily Rodriguez
32 Starr St,NY
Summary
Dynamic dental professional with extensive experience at Horizon Dental Center, skilled in digital X-ray proficiency and patient education. Proven ability to enhance patient flow and satisfaction through effective communication and meticulous record-keeping. Committed to maintaining high standards of care and compliance in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dental Assistant
Horizon Dental Center
Queens
03.2024 - 03.2026
- Assisted in patient intake and maintained accurate electronic health records.
- Supported dental procedures by preparing instruments and materials efficiently.
- Educated patients on oral hygiene practices and post-treatment care guidelines.
- Managed appointment scheduling and coordinated patient flow within the office.
Dental Receptionist
Wyckoff Heights Hospital
Brooklyn
12.2023 - 03.2024
- Managed patient scheduling and appointment confirmations to enhance office efficiency.
- Coordinated insurance verification processes, ensuring accurate billing and reduced discrepancies.
- Maintained electronic health records, ensuring compliance with HIPAA regulations for patient confidentiality.
- Assisted patients with inquiries, providing exceptional customer service and support during visits.
Youth Group Leader
LEAP
Manhattan, NY
03.2023 - 12.2023
- Facilitated engaging discussions to promote personal growth and teamwork among youth participants.
- Developed and implemented creative programming to enhance youth participation and skill development.
- Collaborated with staff to assess individual needs, fostering a supportive environment for all participants.
- Organized community service projects, encouraging youth leadership and social responsibility.
Mobile Expert
T Mobileretailer
Brooklyn, NY
10.2022 - 02.2023
- Provided expert advice on mobile devices and accessories to enhance customer satisfaction
- Assisted in troubleshooting technical issues, improving resolution times for customer inquiries
- Collaborated with team members to optimize sales strategies and increase product knowledge
- Conducted training sessions for new staff on mobile products and customer service best practices
Medical Receptionist
Private Practice
Brooklyn
10.2021 - 12.2021
- Managed patient scheduling using electronic health record systems, ensuring efficient appointment flow.
- Processed insurance verification and prior authorization, enhancing billing accuracy and reducing claim rejections.
- Assisted patients with inquiries, providing exceptional customer service and fostering positive practice reputation.
- Maintained accurate patient records, ensuring compliance with privacy regulations and improving information retrieval efficiency.
Education
Associate of Science - Science For Health Professionals
Borough of Manhattan Community College
New York, NYSkills
- Dental impressions
- Dental radiography
- Digital X-ray proficiency
- Equipment sterilization
- Treatment room setup
- Sterilization techniques
- X-ray processing
Certification
CPR
Languages
Spanish
Native or Bilingual
Timeline
Dental Assistant
Horizon Dental Center
03.2024 - 03.2026
Dental Receptionist
Wyckoff Heights Hospital
12.2023 - 03.2024
Youth Group Leader
LEAP
03.2023 - 12.2023
Mobile Expert
T Mobileretailer
10.2022 - 02.2023
Medical Receptionist
Private Practice
10.2021 - 12.2021
Associate of Science - Science For Health Professionals
Borough of Manhattan Community College