Summary
Overview
Work History
Education
Skills
Languages
Custom
References
Timeline
AdministrativeAssistant

Emily Rodriguez-Soto

Richmond,CA

Summary

Detail-oriented Shipping and Receiving Specialist with a strong record in document verification and issue resolution. Demonstrates excellent multitasking capabilities, relationship-building skills, and a commitment to customer satisfaction. Proven ability to establish rapport with clients and work collaboratively within a team to drive business success. Enthusiastic about leveraging experience to enhance operational efficiency and foster long-term partnerships.

Overview

9
9
years of professional experience

Work History

Shipping and Receiving Specialist

Uc Berkeley
Berkeley , CA
10.2022 - Current
  • Verify accuracy by comparing shipment contents against relevant documentation.
  • Keep comprehensive logs of inventory received and dispatched.
  • Coordinate with carrier representatives to implement specific procedures
  • Inspected outgoing packages for damage before sealing them up for shipment.
  • Stored stock efficiently in designated areas according to safety guidelines.
  • Manage hazardous material documentation requirements when preparing orders for shipment
  • Reject deliveries containing damaged items or shortages and corresponded with shipper to rectify issues. Make note and advise supervisor
  • Deliver materials to departments using handtruck, golf cart, carts, pallet jack and forklift
  • Prepare documentation to track and report on damaged or missing items.
  • Monitor inventory levels and re-ordered supplies when necessary.
  • Work closely with carriers such as FedEx, UPS, USPS and DHL regarding pick-ups and deliveries.
  • Schedule large shipments and planned logistics to reserve sufficient storage space for incoming items.
  • Ensure compliance with safety regulations related to hazardous materials handling
  • Maintain a clean work area by sweeping, dusting, mopping.
  • Work effectively in team environments to make the workplace more productive, Contribute innovative ideas and solutions to enhance team performance and outcomes
  • Provide excellent service and attention to customers when face-to-face or through phone conversations.
  • Prioritize and organize tasks to efficiently accomplish service goals.

Grocery Team Member and Back up Receiver

Whole Food Market
Berkeley
02.2018 - 10.2022
  • Updated pricing information and placed sale tags on designated items.
  • Identified items for reordering and replenishment
  • Followed proper sanitation procedures when preparing food for sale or stocking shelves with food products.
  • Created and ensured that all displays were properly merchandised with correct signage, pricing information, promotional materials.
  • Answered store and merchandise questions and led customers to wanted items, product features and prices
  • Participated in staff meetings to discuss sales targets, new products, and customer service strategies.
  • Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule, Checked expiration dates
  • Maintained cleanliness standards throughout the store including mopping floors, washing windows, dusting shelves, and cleaning restrooms.
  • Unloaded delivery trucks and organized stock room to optimize space and efficiency.
  • Pulled items from stock using lift equipment and added to shelves or bins.
  • Followed safety procedures for handling and disposing of hazardous materials.
  • Performed weekly inventory counts of stocked items and reported discrepancies to management team.
  • Organized backroom stock areas for efficient retrieval of products during order fulfillment process.
  • Coordinated with vendors and suppliers to ensure timely delivery of inventory.
  • Evaluated quality benchmarks in the training process, guaranteeing correct data.

Theatre Associate

Century 16 Cinemark
Richmond
02.2017 - 01.2018
  • Maintained a clean and organized lobby area, including restocking supplies as needed.
  • Maintained cleanliness concession stand by refilling condiments, sanitizing cooking equipment and wiping down glass display cases
  • Worked closely with management team to ensure smooth operations throughout each event or performance.
  • Performed cash handling and register operations with accuracy and integrity.
  • Enforced age restrictions and movie ratings, ensuring compliance with legal and company policies.
  • Conducted routine cleaning of theaters between showings to maintain a clean and safe environment.
  • Maintained orderly environment by supervising audience actions during events.

Associate Worker

In-N-Out Burger
Pinole, CA
02.2016 - 01.2017
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Set up, restocked and cleaned dining areas.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Organized take-out orders for customers who requested them.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Operated cash register to process cash, check, and credit card transactions.
  • Provided customer service support when necessary.
  • Utilized critical thinking skills to address urgent scenarios effectively.
  • Maintained a positive attitude while working under pressure in a fast-paced environment.

Education

High School Diploma -

De Anza High School
El Sobrante, CA
06-2016

Some College (No Degree) - Business Administration And Management

Contra Costa College
San Pablo, CA

Skills

  • Inventory management
  • Hazardous materials handling
  • Shipping logistics
  • Documentation preparation
  • Customer service
  • Team collaboration
  • Problem solving
  • Time management
  • Safety compliance
  • Record keeping
  • Vendor coordination
  • Order fulfillment
  • Shipment inspection and procedures
  • Freight claims processing
  • Handheld scanners
  • Cleaning and sanitizing
  • Shipment tracking
  • Invoice and manifest review
  • Continuous improvement
  • Route planning
  • Microsoft Office Suite
  • Self-motivated and independent
  • Multitasking
  • Pallet jack use
  • Load Unloading
  • Inventory auditing
  • Time management abilities

Languages

English
Professional
Spanish
Professional

Custom

I'm a motivated and adaptable individual with a strong work ethic and a genuine commitment to growth and success. Eager to learn new skills and quickly adapt to change environments. Known for being dependable, honest and hard-working. As a dedicated, single mother I bring a high level of determination and resilience always driving to provide the best for my family. I take pride and being a fast learner and a valuable team member who contributes positively to any workplace

References

References available upon request.

Timeline

Shipping and Receiving Specialist

Uc Berkeley
10.2022 - Current

Grocery Team Member and Back up Receiver

Whole Food Market
02.2018 - 10.2022

Theatre Associate

Century 16 Cinemark
02.2017 - 01.2018

Associate Worker

In-N-Out Burger
02.2016 - 01.2017

High School Diploma -

De Anza High School

Some College (No Degree) - Business Administration And Management

Contra Costa College

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Emily Rodriguez-Soto