Emily Rogers
Canton,IL
Summary
Proven professional with a history at Great Clips and Graham Medical Group, excelling in customer service and HIPAA compliance. Demonstrates a continuous learning mindset and expertise in medical terminology, significantly enhancing client satisfaction and trust. Skilled in fostering positive environments and meticulous in documentation accuracy.
Overview
6
6
years of professional experience
Work History
Hairstylist
Great Clips
2021.02 - Current
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
Medical Assistant
Graham Medical Group
2018.08 - 2020.03
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Education
Graduate Certificate - Medical Transcribing
US Career Institute
Online09.2024
Associate of Arts - Cosmetology
Innovations Design Academy
Canton, IL12.2021
No Degree - Medical Assisting
Midwest Technical Institute
East Peoria, IL07.2018
Skills
- Proofreading expertise
- Transcription Software Familiarity
- Strong Work Ethic
- Strong Listening Skills
- Fast Typing Speed
- HIPAA Compliance Understanding
- Document accuracy
- Continuous learning mindset
- Electronic Medical Records
- Medical Terminology
- Anatomy and Physiology Knowledge
- Editing
Timeline
Hairstylist
Great Clips
2021.02 - Current
Medical Assistant
Graham Medical Group
2018.08 - 2020.03
Graduate Certificate - Medical Transcribing
US Career Institute
Associate of Arts - Cosmetology
Innovations Design Academy
No Degree - Medical Assisting
Midwest Technical Institute
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