Emily Roman
Rochester,NH
Summary
Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.
Overview
10
10
years of professional experience
Work History
Personal Care Assistant
Johnson Creek Village
08.2023 - Current
- Built strong relationships with clients to deliver emotional support and companionship.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted patients with self-administered medications.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Provided compassionate and patient-focused care to cultivate well-being.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Recorded status and duties completed in logbooks for management.
Personal Care Assistant
Watson Fields Assisted Living
01.2021 - 08.2023
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Conferred with supervisor to discuss patient condition and medical care.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Maintained strong connections within caregiver community to gain continuous knowledge.
Personal Care Assistant
Home Instead Senior Care Home
01.2017 - 12.2020
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Assisted with daily living activities, running errands, and household chores.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted patients with self-administered medications.
- Conferred with supervisor to discuss patient condition and medical care.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Provided safe mobility support to help patients move around personal and public spaces.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Monitored clients' overall health and well-being and noted significant changes.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Transported clients to and from medical appointments with safety and efficiency.
- Recorded status and duties completed in logbooks for management.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
Environmental Services Housekeeper
Wentworth Douglass Hospital
03.2017 - 12.2017
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
- Cleaned elevators, glass, and planters in public areas.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
Server/ Hostess/ Cashier/Restaurant Busser
Warrens Lobster House
02.2016 - 03.2017
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Inspected dishes and utensils for cleanliness.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Barista/Server/ Hostess/Cashier
Popovers
03.2014 - 02.2016
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Used POS system to accurately enter orders and process payments.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Helped management keep adequate supply on hand by notifying of shortages.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Education
High School Diploma -
Raymond High School
Raymond, NH06.2015
Skills
- Housekeeping
- Care Plan Implementation
- Compassionate Patient Care
- Medication Management
- Client Transportation
- Household Tasks
Timeline
Personal Care Assistant
Johnson Creek Village
08.2023 - Current
Personal Care Assistant
Watson Fields Assisted Living
01.2021 - 08.2023
Environmental Services Housekeeper
Wentworth Douglass Hospital
03.2017 - 12.2017
Personal Care Assistant
Home Instead Senior Care Home
01.2017 - 12.2020
Server/ Hostess/ Cashier/Restaurant Busser
Warrens Lobster House
02.2016 - 03.2017
Barista/Server/ Hostess/Cashier
Popovers
03.2014 - 02.2016
High School Diploma -
Raymond High School
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