EMILY ROSE CORREA LUCIANO
Webster,TX
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environments. Successfully works as part of a team to reach personal and business goals.
Overview
5
5
years of professional experience
Work History
Fitness Manager
Fitness Connection
Houston, TX
01.2024 - Current
- Conducted regular performance reviews with staff members to provide feedback on job performance.
- Monitored and evaluated member satisfaction through surveys and interviews.
- Selling Personal training packages to members
Personal Trainer
Fitness Connection
Webster, TX
09.2022 - 01.2024
- Developed personalized fitness programs for clients based on their individual goals and needs, while monitoring their progress
- Conducted assessments to evaluate clients' current physical condition, strength, flexibility, and body composition.
Membership Consultant
Fitness Connection
Webster, TX
02.2020 - 08.2022
- Generated leads and qualified prospects through cold-calling and networking.
- Selling memberships and supplements to meet monthly personal and club goals
Brazilian Portuguese interpreter
Voyce Global
02.2022 - 08.2022
- Remote Interpretation for video and voice calls
- Medical, legal, immigration and insurance interpreting.
Brazilian Portuguese interpreter
Cyracom International
09.2019 - 02.2020
- On-the-phone interpretation for medical, insurance, 911, bank and home utility calls.
Electrical Services Estimator
Moneretto Luz Engenharia
01.2019 - 07.2019
- Assisted clients with appointment scheduling, call answering, and budget establishment
- Collaborates with engineers, architects, owners, contractors and subcontractors on estimates.
Education
Associate of Science - Nursing
San Jacinto College
09-2025
Technical School Electrotechnology
01.2018
High School
01.2018
Skills
- Excellent Customer service
- Great multitasker in fast-paced environments
- Sales and maintaining clients engaged
- Adaptable and fast learner
Languages
Spanish
Professional
Portuguese
Native/ Bilingual
Timeline
Fitness Manager
Fitness Connection
01.2024 - Current
Personal Trainer
Fitness Connection
09.2022 - 01.2024
Brazilian Portuguese interpreter
Voyce Global
02.2022 - 08.2022
Membership Consultant
Fitness Connection
02.2020 - 08.2022
Brazilian Portuguese interpreter
Cyracom International
09.2019 - 02.2020
Electrical Services Estimator
Moneretto Luz Engenharia
01.2019 - 07.2019
Associate of Science - Nursing
San Jacinto College
Technical School Electrotechnology
High School
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