Emily Rosen
Summary
Portfolio manager with oversight of $85M+ in commercial office and multi-family residential real estate. 11-year property management track record in operations management, budget control, and tenant relations. Core competencies include tenant satisfaction, capital improvements, compliance management, and cost minimization through vendor management and the utilization of a skilled in-house team.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Portfolio Manager
Round Hill Pacific
Denver, CO
09.2020 - 06.2025
- Directed operations across a portfolio of 14 properties (1 commercial and 13 multi-family residential buildings), while maintaining a high average occupancy of 95% or more and minimizing vacancy/turnover costs.
- Supervised leasing and maintenance teams (on average 10 employees), ensuring compliance with policies, regulations, and Fair Housing standards.
- Oversaw property maintenance, inspections, rent adjustments, notices, and evictions while enhancing tenant experience.
- Managed budgets and vendor contracts, reducing costs through proactive risk management.
- Recruited, trained, and motivated staff, fostering teamwork and minimizing employee turnover.
- Promoted brand reputation through professional communication, marketing strategies, and strong customer service.
Assistant Portfolio Manager
Round Hill Pacific
Denver, CO
07.2018 - 09.2020
- Oversaw daily leasing office operations, and supervised leasing staff.
- Managed resident relations, complaints, lease renewals, notices, and evictions.
- Coordinated renewal inspections, turnovers, and maintenance requests.
- Processed invoices, rent collections, and late notices.
- Marketed vacancies through traditional and digital platforms to minimize vacancy rates.
- Supported hiring, training, and performance management of leasing staff.
- Ensured compliance with Fair Housing laws, company policies, and state regulations.
- Assisted Portfolio Manager with projects, reports, and operational support.
Leasing Manager
Round Hill Pacific
Denver, CO
03.2017 - 07.2018
Leasing Specialist
Round Hill Pacific
Denver, CO
03.2014 - 03.2017
Education
Bachelor of Science - Nursing
Xavier University
Cincinnati, OH05-2008
Skills
- Budget management
- Risk management
- Tenant relations
- Property inspections
- Compliance oversight
- Marketing strategy
Software Platforms
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Google Workspace
- Yardi (Voyager, Orion, Maintenance Mobile)
- Grace Hill
- Paychex Flex
- Advertising (Rent Cafe, Rent., Matterport, Apartment Guide)
- Accounts Payable & Receivable (Paylease/Zego, Square, Payscan)
- Access Control/Security (Doorking, NVMS7000, LTS Connect, Blue Iris)
Certification
- CO Real Estate Broker License (pending)
- Certified Apartment Maintenance Technician (CAMT) 2020
- Certified Apartment Portfolio Supervisor (CAPS) 2019
- Certified Apartment Manager (CAM) 2015
- National Apartment Leasing Professional (NALP) 2015
Timeline
Portfolio Manager
Round Hill Pacific
09.2020 - 06.2025
Assistant Portfolio Manager
Round Hill Pacific
07.2018 - 09.2020
Leasing Manager
Round Hill Pacific
03.2017 - 07.2018
Leasing Specialist
Round Hill Pacific
03.2014 - 03.2017
Bachelor of Science - Nursing
Xavier University