Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
Generic

Emily Roth

Summary

I am seeking a long term position in which I can combine my love for the ocean and my leadership skills with a focus on customer experience and well-being. I have been in the watersports industry for almost a decade. It certainly has been a fun and wild adventure. I hold an endless passion for sailing, travel, and environmental preservation. With years of hands-on experience driving large catamarans and powerboats, I bring a comprehensive understanding of vessel operation and maintenance, safety protocols, and team leadership. My experience as a Captain combined with my love for marine conservation, I believe I bring a great deal of knowledge and perspective to the industry. My goals are to continue learning and growing through experience and travel. I would like to grow within a dynamic organization where I can take on increasing responsibilities and contribute to overall team success. I aspire to participate in meaningful projects that align with my values in order to make a positive impact on the organization and its customers. I seek opportunities to embrace unique cultural experiences and am honored to learn from and contribute to the local community. I am always excited to seek new employment in this industry. I look forward to helping create unforgettable experiences for guests while promoting environmental responsibility and action.

Overview

8
8
years of professional experience

Work History

Captain, Dive Guide, Dive Instructor

Jost Van Scuba
02.2024 - Current
  • Sailing Catamarans Operated: Déjà vu
  • Dive Boats Operated: Dedicated 2, Sugar and Wi-Fi, Group Therapy, Fin and Tonic
  • Maintained safety standards during excursions, resulting in zero accidents or incidents.
  • Built personal relationships with guests to promote positive experiences.
  • Improved overall guest satisfaction by promptly addressing concerns and implementing appropriate solutions as needed.
  • Managed unexpected challenges with flexibility and creative problem-solving, maintaining seamless experiences for guests.
  • Built strong relationships with local vendors, securing exclusive access to attractions for tour participants.
  • Trained new guides on company policies, procedures, and best practices, leading to consistently high-quality tours across the team.
  • Developed an extensive knowledge of local history and culture, enabling the provision of accurate information and insightful commentary during tours.
  • Utilized strong communication skills to effectively convey complex topics in a digestible manner to diverse audiences.
  • Utilized effective communication and problem-solving skills to quickly resolve customer issues.

Captain, Dive Guide, Dive Instructor

Low Key Watersports
11.2023 - 03.2024
  • Dive Boats Operated: Hey Now, Phoenix
  • Trained new guides on company policies, procedures, and best practices, leading to consistently high-quality tours across the team.
  • Worked closely with management staff to create new and lucrative tours.
  • Delivered timely and accurate updates to tour coordinator regarding tour progress.
  • Informed tour members of safety risks associated with attractions, confirming customer security.
  • Enhanced diver safety by conducting thorough pre-dive briefings and equipment checks.
  • Led successful dive trips, ensuring a safe and enjoyable experience for all participants.
  • Assisted students in developing self-advocacy and support skills.
  • Observed students to assess abilities, interests and learning objectives for personalized lesson planning.

Captain

Cruz Bay Watersports
11.2021 - 07.2023
  • Sailing Catamarans Operated: Lady Lynsey II, Jammin, Daydreamer
  • Power Boats Operated: Jost Boat, Axopar, Island Chaser
  • Demonstrated exceptional decision-making abilities during high-pressure situations, maintaining a calm demeanor and focusing on passenger safety.
  • Served as a reliable and dependable team member, consistently completing assigned tasks and supporting fellow crew members as needed.

Crew/Deckhand

Fury Water Adventures
07.2016 - 11.2020
  • Responsibilities:
  • Work with, lead and instruct other crew members to effectively execute sailing maneuvers and docking procedures on large double-decker catamarans, constant awareness of passenger safety including life-guarding (in and out of water) and First Aid
  • Mastery of knot tying/splicing
  • Guiding snorkeling tours at the Florida Keys Barrier Reef
  • Guiding kayak and paddleboard eco tours at various mangrove islands in the Gulf of Mexico
  • Extensive knowledge about the biodiversity of the area; including birds, marine life, species of coral and algae
  • Ability to speak and educate large crowds of passengers about the local ecosystem and efforts to restore and protect the reef

Captain

Key West Eco Tours
08.2019 - 10.2020
  • Responsibilities:
  • Safety of all passengers and crew on board
  • Knowledge of motor maintenance and operation
  • Knowledge of local and surrounding waters, combined with continuing education of updated charts and waterways
  • Proficiency in sailing and navigation in open water
  • Night boating/navigation
  • Local knowledge of the unique and biodiverse ecosystems
  • Demonstrated exceptional decision-making abilities during high-pressure situations, maintaining a calm demeanor and focusing on passenger safety.

Education

Bachelors of Science - Functional Biology of Animals

Towson University
Towson, Maryland
06.2016

Skills

  • USCG 100-ton Captain with Auxiliary Sailing and Towing Endorsements
  • STCW 2010
  • Crowd Control
  • Crisis Management
  • Emergency First Responder Instructor, O2 Provider Instructor
  • PADI Certified Scuba Diving Instructor, Dive Master
  • Yoga Instructor

Personal Information

Title: United States Coast Guard Licensed Captain, Capacity: Master 100 GRT Near Coastal, Auxiliary Sailing Endorsement and Towing Endorsement, STCW 2010, Crowd Control Certified, Crisis Management Certified, PADI Divemaster, PADI Dive Instructor, EFR Instructor, Emergency Oxygen Provider Instructor, Coral Nursery and Maintenance Diver, AWARE Coral Reef Conservation Instructor, PADI AWARE Instructor

References

Available upon request

Timeline

Captain, Dive Guide, Dive Instructor

Jost Van Scuba
02.2024 - Current

Captain, Dive Guide, Dive Instructor

Low Key Watersports
11.2023 - 03.2024

Captain

Cruz Bay Watersports
11.2021 - 07.2023

Captain

Key West Eco Tours
08.2019 - 10.2020

Crew/Deckhand

Fury Water Adventures
07.2016 - 11.2020

Bachelors of Science - Functional Biology of Animals

Towson University
Emily Roth