Summary
Overview
Work History
Education
Skills
Timeline
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EMILY ROULETTE

Kissimmee,FL

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

13
13
years of professional experience

Work History

Personal Shopper

Shipt
04.2021 - Current
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Worked productively with customers to meet order requirements and service expectations.
  • Loaded and unloaded orders at customer's homes or locations.
  • Developed professional relationships with customers to establish repeat business and increase trust.

CREATIVE TEAM MANAGER

Church of the Redeemer
10.2020 - 03.2021
  • Manage staff, preparing work schedules and assigning specific duties.
  • Supervise and assign duties to the Creative team.
  • Inspect layouts and advertising copy and edit scripts, audio and videotapes, and other promotional material for adherence to specifications.
  • Act as liaisons between ministries and the Creative department.
  • Review financial statements, activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing program improvement.

CAMPUS ADMINISTRATION

Church of the Redeemer
05.2017 - 10.2020
  • Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
  • Greet visitors and determine whether the visitor should be given access to specific individuals.
  • Open, sort, and distribute incoming correspondence, including mail and email.
  • Answer phone calls and direct calls to appropriate parties or take messages.
  • Take inventory and order materials, supplies, and services.
  • Identify and recruit potential volunteer workers.
  • Implement program plans by ordering needed materials, scheduling speakers, reserving space, or handling other administrative details.
  • Analyze revenue and program cost data to determine budget priorities.
  • Receive, record, and bank cash, checks, and vouchers.

NEXT GEN ADMINISTRATION

Church of the Redeemer
09.2014 - 10.2017
  • Overseeing administration and events for high school, college and summer internship ministries.
  • Answer phone calls and direct calls to appropriate parties or take messages.
  • Schedule and execute special events such as meetings, services, or retreats.
  • Prepare, maintain, and review purchasing files and reports.
  • Analyze monthly department budgeting and accounting reports to maintain expenditure controls.
  • Data entry and follow up procedures for all new members.
  • Creating and updating metric dashboards for ministries.
  • Identify and recruit potential volunteer workers.
  • Ran and managed social media platforms.
  • Perform web site updates.
  • Coordinate volunteer care and appreciation.

CLASSROOM ASSISTANT

Jefferson Montessori School
01.2013 - 06.2014
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Establish and enforce rules for behavior, and procedures for maintaining order.
  • Observe and evaluate children's performance, behavior, social development, and physical health.
  • Organize and lead activities designed to promote physical, mental and social development, such as games, arts and crafts, music, storytelling, and field trips.
  • Teach basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills.
  • Prepare materials and classrooms for class activities.
  • Adapt teaching methods and instructional materials to meet students' varying needs and interests.

CHILDCARE WORKER

Church of the Redeemer
08.2010 - 01.2013
  • Maintain a safe play environment.
  • Dress children and change diapers.
  • Observe and monitor children's play activities.
  • Communicate with children's parents or guardians about daily activities, behaviors, and related issues.
  • Sanitize toys and play equipment.
  • Keep records on individual children, including daily observations and information about activities, meals served, and medications administered.
  • Read to children and teach them simple painting, drawing,handicrafts, and songs.
  • Regulate children's rest periods.
  • Perform housekeeping duties, such as laundry, cleaning, dishwashing, and changing of linens.
  • Organize and store toys and materials to ensure order in activity areas.

Education

Bachelor of Arts - Christian Ministry

PIEDMONT INTERNATIONAL UNIVERSITY
Winston-Salem, NC

High School Diploma -

DAMASCUS HIGH SCHOOL
Damascus, MD
06.2010

Skills

  • Planning and Organization
  • Attention to Detail
  • Database Entry
  • Spreadsheet Development
  • Expense Tracking
  • Task Prioritization
  • Event Planning

Timeline

Personal Shopper

Shipt
04.2021 - Current

CREATIVE TEAM MANAGER

Church of the Redeemer
10.2020 - 03.2021

CAMPUS ADMINISTRATION

Church of the Redeemer
05.2017 - 10.2020

NEXT GEN ADMINISTRATION

Church of the Redeemer
09.2014 - 10.2017

CLASSROOM ASSISTANT

Jefferson Montessori School
01.2013 - 06.2014

CHILDCARE WORKER

Church of the Redeemer
08.2010 - 01.2013

Bachelor of Arts - Christian Ministry

PIEDMONT INTERNATIONAL UNIVERSITY

High School Diploma -

DAMASCUS HIGH SCHOOL

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