Emily Roush
Canal WInchester,Ohio
Summary
Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.
Overview
3
3
years of professional experience
Work History
Waitress
Barrel And Boar
Canal WInchester, United States
07.2022 - 08.2022
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Restaurant Hostess
Barrel And Boar
Canal WInchester, United States
07.2019 - 08.2022
- Answered customer questions about hours, seating and menu information.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
Education
High School Diploma -
Canal Winchester High School
Canal Winchester, OHAssociate of Arts - Business Administration
The Ohio State University At Newark
Newark, OHBachelor of Arts - Marketing
The Ohio State University
Columbus, OH05.2025
Skills
- Bathroom Servicing
- Menu Memorization and Presentation
- Transactions and Cash Handling
- Cool Under Pressure
- Warm and Friendly
- Team Player
- Phone Inquiries
- Greeting and Escorting Guests
- Billing and Payment Processing
- Suggestive Selling
Accomplishments
Member of National Honors Society at Canal Winchester high school by maintaining a GPA above 3.0 and participating in volunteer work and community service.
Timeline
Waitress
Barrel And Boar
07.2022 - 08.2022
Restaurant Hostess
Barrel And Boar
07.2019 - 08.2022
High School Diploma -
Canal Winchester High School
Associate of Arts - Business Administration
The Ohio State University At Newark
Bachelor of Arts - Marketing
The Ohio State University
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