Emily Roux
Luling,LA
Summary
Highly-motivated professional with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
CODE CLERK
St. Charles Parish Government - Planning & Zoning
01.2023 - Current
- Performs technical and skilled clerical work processing parish building permits and code violations as well as routine work that supports the department
- Greets visitors and callers - assists public in answering questions regarding parish laws and ordinances
- Receives and processes permit applications and offers technical assistance
- Files and organizes all violations, liens, invoices, etc., and creates new filing systems as needed
- Types correspondence and reports, transcribes material into forms from handwritten or typed copy using Microsoft Office Software.
Service Processor
St. Charles Parish Government
Luling, LA
07.2020 - 01.2023
- Performed professional customer service duties and skilled clerical office duties and assisted with the coordination of multiple large contracts
- Coordinate the service work schedule for Solid Waste employees
- Conducts initial and ongoing communication with residents, employees, parish contractors, and other parish departments as needed and greet visitors
- Work aside the supervisor and prepare paperwork for meetings
- Review, validate, and process monthly billing and credits
- Assisted with organizing public events
KENNEL ATTENDANT
St. Charles Parish Government - Department of Public Works
12.2019 - 07.2020
- Performed professional customer service duties and skilled clerical office duties and assisted with the coordination of multiple large contracts
- Coordinate the service work schedule for Solid Waste employees
- Conducts initial and ongoing communication with residents, employees, parish contractors, and other parish departments as needed and greet visitors
- Work aside the supervisor and prepare paperwork for meetings
- Review, validate, and process monthly billing and credits
- Assisted with organizing public events
Office Assistant
St. Charles Parish Government
Luling, LA
05.2018 - 12.2019
- Copied, sorted and filed records of office activities and business transactions.
- Answered phone calls and welcomed visitors to office.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Maintained an organized filing system of paper documents and electronic files.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Education
High School Diploma -
HAHNVILLE HIGH SCHOOL
Skills
- Leadership
- Strong communication
- Data Analysis
- Critical Thinking
- Customer Service
- Problem-Solving
- Time Management
- Organization
- Computer Skills
- File Maintenance
- Verbal and writing communication
- Database entry
- Administrative Support
Timeline
CODE CLERK
St. Charles Parish Government - Planning & Zoning
01.2023 - Current
Service Processor
St. Charles Parish Government
07.2020 - 01.2023
KENNEL ATTENDANT
St. Charles Parish Government - Department of Public Works
12.2019 - 07.2020
Office Assistant
St. Charles Parish Government
05.2018 - 12.2019
High School Diploma -
HAHNVILLE HIGH SCHOOL
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