Summary
Overview
Work History
Education
Skills
Timeline
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Emily Ruckh

Green Cove Springs

Summary

Dynamic and dedicated professional with a proven track record at Seagrass Village, excelling in customer service and effective communication. Demonstrated strong problem-solving abilities and adaptability while enhancing resident experiences. Committed to fostering teamwork and maintaining high standards, consistently delivering exceptional support in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Volunteer

JP Hall Christmas Charities
Green Cove Springs
12.2023 - 12.2024
  • Provided assistance to staff in the daily operations of the organization.
  • Collaborated with other volunteers to create a positive work environment.

• Worked to put smiles on low-income families faces

  • Participated in team-building exercises to strengthen relationships among volunteers.
  • Offered support and assistance to community members.
  • Followed directions from supervisors and completed tasks within appropriate timeframe.
  • Helped with prep, set up, and breakdown of community and public events.

Server

Seagrass Village
Fleming Island
04.2023 - 07.2024
  • Served food and beverages to residents and confirmed complete orders.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Made sure dining room environment was welcoming and friendly
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Served food and beverages to residents and immediately remedied issues with orders.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Checked food before serving it to customers.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.

Education

High School Diploma -

University of North Florida
Jacksonville, FL

Skills

  • Customer service
  • Time management
  • Team collaboration
  • Effective communication
  • Problem solving
  • Basic math
  • Teamwork and collaboration
  • Multitasking and organization
  • Adaptability and dependability
  • Decision-making
  • Organized and efficient
  • Leadership qualities
  • Clear communication
  • Positive attitude
  • Problem-solving
  • Empathy and patience

Timeline

Volunteer

JP Hall Christmas Charities
12.2023 - 12.2024

Server

Seagrass Village
04.2023 - 07.2024

High School Diploma -

University of North Florida
Emily Ruckh