EMILY MARIA RUEDA
Waco,TX
Summary
Results-driven education professional prepared to leverage extensive teaching experience to achieve impactful learning outcomes. Consistently excels in curriculum development and student engagement. Known for team collaboration and adaptability, showcasing skills in instructional design and classroom management.
Healthcare professional with solid background in patient care and medical support. Proven ability to assist in various medical procedures and maintain accurate patient records. Known for effective teamwork and adaptability in dynamic healthcare environments, consistently delivering reliable and compassionate care.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Preceptorship
VNS Limestone Medical Center
01.2023 - 07.2023
- Facilitate initial screening of patients within 24 hours of admission to determine proper care procedure and minimize discharge delays
- Direct and supervise CNAs
- Evaluating medical information, as well as providing direct and individualized bedside nursing care to pre and post surgery patients
- Preparing, administering, and recording prescribed medications
Licensed Practical Nurse
Milan Laser Hair Removal
06.2024 - 11.2024
- Reduced treatment discomfort by utilizing appropriate cooling methods and adjusting laser settings for individual skin sensitivities.
- Fostered a positive atmosphere within the clinic, promoting teamwork and open communication among staff members to enhance overall performance and client satisfaction.
- Regularly attended professional development courses, staying up-to-date on advancements in laser technology and best practices.
- Educated clients on the benefits of laser hair reduction, leading to increased bookings and referrals.
- Achieved successful hair reduction results by utilizing advanced laser technology and adhering to safety protocols.
- Supported front desk operations when necessary by handling appointments, answering inquiries, and processing payments accurately and efficiently.
- Consistently received positive feedback from clients regarding pain management during treatments through careful technique application.
- Performed quality professional skincare services to meet clients' needs within scope of practice and licensing guidelines.
- Discussed procedures and treatment options with clients.
Licensed Practical Nurse
Family Practice
08.2023 - 04.2024
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Delegated tasks effectively, optimizing staff productivity and maintaining a well-organized nursing unit.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
- Administered controlled narcotics, inserted IVs, and performed catheterizations.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
Lead Customer Service Representative
HEB Grocery Store
10.2022 - 09.2023
- Managed a team of customer service representatives, consistently achieving performance targets and goals.
- Enhanced customer satisfaction by efficiently resolving complex issues and providing timely solutions.
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
- Engaged clients in person and over phone to answer questions and address complaints.
- Actively participated in interdepartmental projects aimed at improving overall organizational effectiveness.
- Boosted team spirit and performance by communicating clear service expectations and quality goals to each team member.
- Reviewed associate performance to identify training needs.
- Successfully managed multiple priority tasks while maintaining excellent attention to detail under tight deadlines.
School Nurse
Chilton Independent School District
11.2020 - 08.2022
- Monitored ongoing medical conditions such as asthma or diabetes, adjusting care plans accordingly to maintain optimal student wellness levels.
- Supported students with special needs by coordinating individualized healthcare plans and working closely with the interdisciplinary team.
- Served as liaison between families, school personnel, and other healthcare providers on behalf of students.
- Assessed students'' physical and emotional well-being during daily clinic visits, providing appropriate care or referrals as needed.
- Managed immunization compliance within the school population to prevent the spread of communicable diseases.
Certified Nursing Assistant
Family Health Center
08.2016 - 11.2020
- Set up medical equipment and help with various therapeutic procedures including laying out tools for examinations or moving devices between rooms
- Answer calls for assistance and observe changes in a patient's behavior, emotional state, or physical condition
- Implement individualized care plans and offer support to patients to maintain their dignity, privacy, and comfort
- Assist in the maintenance of a clean, tidy, and safe environment by reporting environmental deficiencies including equipment or lighting problems to the charge nurse
- Supported needs of 5+ residents under long-term care.
Customer Service Representative
HEB Grocery Store
02.2012 - 04.2015
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Fostered positive customer service culture within team which led to higher customer satisfaction rates.
Education
Licensed Vocational Nurse - Nursing
Navarro College
Corsicana, TX08-2023
Associate of Arts - General Studies
McLennan Community College
Waco, TX12-2020
Skills
Strong communication Skills
Public speaking
Bilingual
Team player
HIPPA compliance
Lesson planning
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- Pediatric Advanced Life Support (PALS) - American Heart Association.
- Licensed Practical Nurse (LPN) - Texas Board of Nursing.
- First Aid Certification
- Certified Nursing Assistant (CNA)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Licensed Practical Nurse
Milan Laser Hair Removal
06.2024 - 11.2024
Licensed Practical Nurse
Family Practice
08.2023 - 04.2024
Preceptorship
VNS Limestone Medical Center
01.2023 - 07.2023
Lead Customer Service Representative
HEB Grocery Store
10.2022 - 09.2023
School Nurse
Chilton Independent School District
11.2020 - 08.2022
Certified Nursing Assistant
Family Health Center
08.2016 - 11.2020
Customer Service Representative
HEB Grocery Store
02.2012 - 04.2015
Licensed Vocational Nurse - Nursing
Navarro College
Associate of Arts - General Studies
McLennan Community College
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