Emily Russell

Meticulous Executive Housekeeper using 10 years in the hospitality industry to maintain the highest standards of cleanliness and staff efficiency. With my short time in management I have built a successful team that is engaged and producing some of the best cleanliness scores Courtyard Asheville has ever seen. I have learned to place orders in accordance with GOP and make schedules. While mastering the housekeeping department, I am also cross-trained on the front desk as well as fluent in the Bistro. Throughout the last year, I have challenged myself by dedicating the time to learn invoices, M3, deposits, Fosse managerial reporting skills, Timesaver, respond to both Marriott and third party guest reviews as well as learn Accounts Receivables. With my knowledge of each aspect of the hotel and the passion to make our guests happy, I am confident that I will succeed in my next role as Assistant General Manager.