Emily Salsberg
Seaside,CA
Overview
9
9
years of professional experience
Work History
Patient Access Representative
CHOMP
Monterey, CA
11.2022 - Current
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Providing excellent customer service by promptly answering patient inquiries.
Hostess
First Awakenings
Salinas, CA
10.2018 - 10.2022
- Took to-go orders by phone, answered customer questions and informed of accurate wait times.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Answered customer questions about hours, seating and menu information.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Cashier
Angelina's Pizzeria & Restaurant
Salinas, CA
08.2018 - 04.2020
- Cultivated warm relationships with customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Noted special patron requests and followed up with kitchen to confirm delivery.
Cashier
Target
Salinas, CA
11.2017 - 02.2018
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Fragrance Sales Associate
Macys Department Store
Salinas, CA
11.2016 - 02.2017
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Informed customers of current store promotions to encourage additional sales purchases.
Childcare Provider
Hartnell College
Salinas, CA
09.2014 - 02.2017
- Sanitized tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Maintained effective schedule balance between rest periods, active play and instruction.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Worked with children individually and in groups to teach social, communicative and problem-solving skills.
Education
High School Diploma -
Salinas High School
Salinas, CA06.2015
Skills
- Hard Working Team Player
- Warm and Welcoming
- Time Management
- Quick Learner
- Excellent Customer Service
- Cash Handling Experience
Timeline
Patient Access Representative
CHOMP
11.2022 - Current
Hostess
First Awakenings
10.2018 - 10.2022
Cashier
Angelina's Pizzeria & Restaurant
08.2018 - 04.2020
Cashier
Target
11.2017 - 02.2018
Fragrance Sales Associate
Macys Department Store
11.2016 - 02.2017
Childcare Provider
Hartnell College
09.2014 - 02.2017
High School Diploma -
Salinas High School