Emily Santamaria

Self-employeed

01.2016 - Current

Processed customer orders promptly to increase customer satisfaction.
Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
Contributed to creative process through original ideas and inspiration.
Handled all client communications to build professional and long-lasting business relationships and bring in continuous work.
Maintained and shared portfolios of artistic work to demonstrate styles, interests, and abilities with potential customers.
Resolved client concerns quickly and professionally to maintain respectful and productive project environment.
Determined accurate price quotes to bring in steady business and maximize revenues.
Designed visual models meeting both aesthetic and technical criteria.
Created, developed and implemented organizational systems for digital art files.
Participated in creative brainstorming sessions to develop new ideas or improve existing ones.
Managed technological considerations to transform and manipulate artwork.
Developed art and design concepts.
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly.
Offered advice and assistance to customers, paying attention to special needs or wants.
Investigated and resolved customer inquiries and complaints quickly.