Emily Sapp
Nolanville,TX
Summary
Dynamic professional with a proven track record at Killeen ISD, enhancing student engagement and classroom efficiency through effective communication and specialized support for special needs students. Excelled in materials management and student supervision, significantly contributing to a respectful and productive learning environment. Demonstrates patience, empathy, and a collaborative spirit, driving positive outcomes in educational and retail settings.
Overview
13
13
years of professional experience
Work History
Teachers Aide 2
Killeen ISD
Killeen, TX
08.2011 - 11.2017
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported student learning objectives through personalized and small group assistance.
- Supported classroom activities, tutoring, and reviewing work.
- Supervised students on field trips for safety and proper behavior in public settings.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Distributed learning materials such as worksheets, textbooks and group assignments.
- Presented wide range of information to students using hands-on instructional techniques for effective comprehension.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Supported classroom maintenance and upkeep, organizing books and materials.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Mentored and tutored individual students needing additional help.
Assistant Store Manager
Pizza Hut
Killeen, TX
08.2005 - 05.2011
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Sales Associate
Ups Store
Killeen, TX
08.2004 - 10.2005
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
High School Diploma -
Robert M Shoemaker High School
Killeen, TX05.2004
Skills
- Patience and Empathy
- Special Needs Student Assistance
- Materials Management
- Positive Reinforcement
- Child Development Understanding
- Teacher Support
- Student Engagement
- Collaboration with teachers
- Behavior monitoring
- Positive Attitude
- Effective Communication
- Student Supervision
Timeline
Teachers Aide 2
Killeen ISD
08.2011 - 11.2017
Assistant Store Manager
Pizza Hut
08.2005 - 05.2011
Sales Associate
Ups Store
08.2004 - 10.2005
High School Diploma -
Robert M Shoemaker High School