Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Work Preference
Software
Timeline
Hi, I’m

EMILY SASSCER

Prince Frederick,MD
I cannot believe the purpose of life is to be happy. I think the purpose of life is to be useful, to be responsible, to be compassionate. It is, above all, to matter, to count, to stand for something, to have made some difference that you lived at all.
Leo Rosten

Summary

With strong problem-solving abilities, a willingness to learn, and excellent communication skills, I am well-prepared to make valuable contributions to team success and achieve positive results. Ready to take on new challenges and advance organizational objectives with dedication and enthusiasm.


Overview

33
years of professional experience
1
Certification

Work History

Walmart

Customer Service Cashier
07.2024 - Current

Job overview

  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Utilized POS system to process money transfers through Western Union, MoneyGram and Ria and help clients pay bills accurately and efficiently
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
  • Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.

ARC Of Southern Maryland

Direct Support Professional Supervisor
11.2023 - 04.2024

Job overview

  • Promoted independence among clients by teaching essential life skills such as personal care and social skills.
  • Increased community integration for clients through the organization of social events and outings.
  • Addressed behavioral challenges proactively by implementing positive behavior supports and collaborating with behavioral specialists.
  • Ensured client safety and well-being through thorough monitoring, documentation, and reporting of incidents and progress.
  • Collaborated with healthcare providers to coordinate medical appointments for clients, ensuring proper follow-up on treatments and recommendations.
  • Maintained accurate medical documentation and logs.
  • Created employee work schedules.

Charles County Public Schools

Teacher
08.1991 - 07.2023

Job overview

  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Managed a team of professionals as science department head and as assistant eighth grade team leader
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
  • Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
  • Designed curriculum materials for special education students, facilitating inclusive learning.
  • Led professional development workshops for peers on effective classroom management techniques.
  • Organized and led educational field trips that complemented classroom learning, broadening students' real-world understanding.
  • Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.

Education

McDaniel College
MD

Master of Education from Curriculum And Instruction

University of Maryland, College Park
College Park, MD

Bachelor of Science from Education

College of Southern Maryland
La Plata, MD

Certified Medical Administrative Assistant from Health Administration
01-2024

Skills

  • Excellent communication
  • Strong work ethic
  • Patience and composure
  • Adaptability and flexibility
  • Problem-solving abilities
  • Teamwork and collaboration
  • Customer service and satisfaction
  • Cash handling
  • Money transfers, payment processing and refund handling
  • Time management
  • Staff training/development

Certification

  • Teaching Certificate (State of Maryland, present - July 2027)
  • Certified Medical Administrative Assistant (NHA, November 2024)
Availability
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Work Preference

Work Type

Full TimePart TimeContract Work

Work Location

RemoteHybridOn-Site

Important To Me

Work from home optionWork-life balanceCompany CultureCareer advancementPaid sick leavePaid time off

Software

Word

Excel

Google Docs

POS

PowerPoint

Timeline

Customer Service Cashier

Walmart
07.2024 - Current

Direct Support Professional Supervisor

ARC Of Southern Maryland
11.2023 - 04.2024

Teacher

Charles County Public Schools
08.1991 - 07.2023

McDaniel College

Master of Education from Curriculum And Instruction

University of Maryland, College Park

Bachelor of Science from Education

College of Southern Maryland

Certified Medical Administrative Assistant from Health Administration

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EMILY SASSCER