Summary
Overview
Work History
Education
Skills
Websites
Certification
Previous Positions
Hi, I’m

Emily Schrad

Director of Operations
Des Moines,IA
Emily Schrad

Summary

I am passionate about managing and organizing day-to-day activities for offices and cultivating a culture that exemplifies their mission. With a background that includes everything from managing a design studio to business development, I know how to effectively and efficiently manage even the most complex situations.

Currently, I serve as the Director of Operations for Slingshot Architecture. As a member of the leadership team for a small company, I wear several different hats and on a daily basis my work varies from human resource management and accounting support to marketing administration and general operational facilitation to the entire team.

A dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Director of Operations with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach.

With over 15 years of experience as a business professional I have robust planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

14
years of professional experience
1
Certification
8
years of post-secondary education

Work History

Slingshot Architecture
Des Moines, United States

Director Of Operations
02.2021 - Current

Job overview

  • Manages the day-to-day activities of company, ensures smooth performance across the company, a key player in the goal setting process and policy implementation for company, as well as, primary liaison for a staff of twenty individuals and consultants.
  • Creates policies and procedures for improved workflow processes.
  • Collaborates with management team to develop operational goals aligned with business strategy.
  • Researches, proposes and incorporates additional benefits for a robust employee benefit package.
  • Provides, leadership, guidance, insight and mentoring to newly hired employees to supply knowledge of various company policies and standards.
  • Conducts career check-ins for the team and provided feedback to leadership group for improvement and growth opportunities.
  • Facilitates meetings with key stakeholders to discuss progress towards objectives.
  • Analyzes and actively tracks financial data to make informed decisions on cost savings initiatives.

Women's Reciprocity Group of Greater Des Moines
Des Moines, United States

Executive Secretary
10.2009 - 07.2022

Job overview

  • A senior level position that covered the administrative aspects of managing the activities of the WRG Board and membership.
  • Managed a membership of 45 professional women.
  • Organized weekly meeting preparations, scribed minutes, summarized information and prepared newsletter.
  • Ensured that the board acted in accordance with all established policies and by-laws.
  • Responsible for all accounts payable, accounts receivable and membership invoices.
  • Reconciled monthly bank statement.
  • Collaborated with the Board as issues and needs arise.
  • Built and cultivated relationships with the board and membership of the group.
  • Monitored emails received by executive personnel; responded promptly when appropriate.
  • Maintained confidential files pertaining to executive operations.

Slingshot Architecture
Des Moines, United States

Business Manager
06.2019 - 02.2021

Job overview

  • A trusted leader to the team across the board who organizes and coordinates operational duties and a variety of office functions while creating and maintaining a pleasant work environment, ensuring high levels of organizational effectiveness, communication and safety.
  • Well-versed in all business matters with responsibilities that include human resource support, accounting assistance, marketing management and general operational facilitation to the entire team.
  • A competent leader is able to provide guidance that enhances performance in a manner which incorporates the company's vision and culture.
  • Ensured the smooth and efficient running of the office and helps to improve company procedures and day-to-day operation increasing the profitability of the company's activities to drive sustainable development and long-term success.
  • Created comprehensive onboarding processes and activities to acclimate new hires.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.

Performance Marketing
West Des Moines, United States

Account Management
05.2014 - 06.2019

Job overview

  • Planned and managed client projects from concept through deliverable including budgets and timelines.
  • Collaborated with a team of seasoned professionals to develop on time, on target marketing materials.
  • Provided daily contact between the agency and the client.
  • Developed, grew and nurtured solid business relationships.
  • Took ownership in a client's marketing success.
  • Delivered a wide range of integrated marketing solutions.
  • Provided account management for 8 client groups in across the United States region.
  • Increased portfolio by $ 1 million through client-focused approach to strategic account management.
  • Provided mentorship for promising staff, trained new hires, and briefed account management team on strategy developments to strengthen overall productivity.

The Stelter Company
Urbandale, United States

Business Development Associate
07.2011 - 05.2014

Job overview

  • Coordinated all internal resources to assist sales team prior to contract signing.
  • Managed timeline and RFP schedule to ensure all deadlines were met.
  • Created marketing plans and proposals for prospects as requested by seven marketing consultants.
  • Served as the lead person for all RFPs received in each sales territory.
  • Oversaw RFP response process which included completion and delivery of RFP responses.
  • Ensured the marketing consultants were apprised of all pertinent information associated with their prospect.

Education

University of Northern Iowa
Cedar Falls, IA

Bachelor of Arts from Business Administration/Management
08.2001 - 05.2005

Southern Cal High School
Lake City, IA

High School Diploma
08.1997 - 05.2001

Skills

  • Relator
  • Individualization
  • Discipline
  • Harmony
  • Arranger
  • Process Improvement
  • Operational Efficiency
  • Business Management
  • Employee Development
  • Cost Reduction
  • Teamwork and Collaboration
  • Human Resources
  • Time management abilities
  • Reliability
  • Organizational Skills
  • Self Motivation
  • Effective Communication
  • Team Leadership
  • Account Management
  • Deadline-driven
  • Project Management

Certification

Certificate of Supervisory Leadership

Previous Positions

  • Web Coordinator, The Stelter Company, 10/2009, 07/2011, 1 year 10 months, Urbandale, Iowa
  • Studio Manager, Sayles Graphic Design, 07/2007, 10/2009, 2 years 4 months, Des Moines, Iowa
  • Administrative Assistant, Enterprise Rent-A-Car, 05/2005, 07/2007, 2 years 3 months, Des Moines, Iowa

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Emily SchradDirector of Operations