Emily Seely
Cascade Locks,OR
Summary
Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance.
Overview
9
9
years of professional experience
Work History
Operations Manager and Tour Guide
Bike the Gorge
05.2024 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Built personal relationships with guests to promote positive experiences.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
Regional Sales Manager
19 Acres Cider Co
01.2021 - 01.2024
- Work side by side with our distributors and Owner, and Orchardist.
- Build relationships with accounts to maintain and build brand development
- Monitor quarterly and annual sales and inventory
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Organized regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Mentored new hires on best practices for building rapport with clients, ultimately contributing to a higher retention rate of customers within the territory.
- Established clear performance metrics for monitoring individual team member progress, fostering accountability towards achieving shared goals as a cohesive unit.
- Attended industry conferences and trade shows to stay up-to-date with market trends and customer needs.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Facilitated business by implementing practical networking techniques.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Managed accounts to retain existing relationships and grow share of business.
- Analyzed competitor offerings to devise targeted sales pitches, effectively differentiating our products from competitors in the marketplace.
Territory Sales Manager
Running Man Distributing
01.2018 - 01.2021
- Develop and implement effective sales strategies.
- Monitor competitors sales strategies and placements.
- Work side by side with suppliers to build brand development within territory region.
- Increased sales revenue by developing and implementing strategic territory plans.
- Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
- Provided exceptional support to existing customers, leading to increased repeat business and referrals.
- Motivated and mentored sales employees to enhance presentation, negotiation and customer relations abilities.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Enhanced overall market share within assigned region by strategically expanding product range offered.
- Negotiated contracts with vendors and suppliers, securing favorable terms for the company.
- Collaborated with marketing department to create promotional materials that drove brand awareness in the territory.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Built relationships with customers and community to establish long-term business growth.
Regional Sales Manager
Apple Outlaw Handcrafted Cider
01.2016 - 01.2018
- Generated detailed sales reports and forecasts to analyze performance and track progress.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
- Managed a diverse portfolio of accounts across multiple industries to ensure consistent revenue generation within the region''s jurisdiction.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Achieved sales goals and service targets by cultivating and securing new customer
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Communicated product quality and market comparisons by creating sales presentations.
- Established clear performance metrics for monitoring individual team member progress, fostering accountability towards achieving shared goals as a cohesive unit.
- Built relationships with customers and community to establish long-term business growth.
Education
Bachelor of Science - Environmental Science, Concentration in Ecosystems - Minor in Wetlands
Bemidji State University
Bemidji, MN01.2010
Business Certificate -
Northwest Technical College
Bemidji, MN01.2006
Skills
- Computer Literacy
- Strong Communication
- Problem-solving
- Team leadership
- Operational efficiency management
- Planning and implementation
- Interpersonal communication
- Client relations
- Project management
- Staff development
- Invoice processing
- Data management
- Purchasing and procurement
- Budget development and management
Timeline
Operations Manager and Tour Guide
Bike the Gorge
05.2024 - Current
Regional Sales Manager
19 Acres Cider Co
01.2021 - 01.2024
Territory Sales Manager
Running Man Distributing
01.2018 - 01.2021
Regional Sales Manager
Apple Outlaw Handcrafted Cider
01.2016 - 01.2018
Bachelor of Science - Environmental Science, Concentration in Ecosystems - Minor in Wetlands
Bemidji State University
Business Certificate -
Northwest Technical College
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