Summary
Overview
Work History
Education
Skills
Standout Traits
Notable Skills
Timeline
Cashier
Emily Seibert

Emily Seibert

Corydon,IN

Summary

Experienced in customer service, cash handling, inventory management, team supervision, and operational oversight. Skilled in problem-solving, communication, organizationleadership, and retail store management. Currently on my wasy to a bachelor's degree in behavioral psychology and would love a job in the mental health field .

Overview

22
22
years of professional experience
2003
2003
years of post-secondary education

Work History

Cashier

Loves
10.2022 - 02.2023
  • Provide exceptional customer service
  • Handle cash and credit transactions accurately
  • Maintain a clean and organized work environment

Server

O'Charley's
Corydon, Indiana
07.2015 - 12.2017
  • Provided excellent customer service in a fast-paced dining environment.
  • Maintained cleanliness and organization of dining area and service stations.
  • Collaborated with kitchen staff to ensure timely food delivery to tables.
  • Assisted guests with menu selections and dietary restrictions effectively.
  • Processed payments accurately and efficiently using point-of-sale system.
  • Participated in daily team meetings to discuss specials and service strategies.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Took orders from customers accurately and in a timely manner.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Shift Manager

Goodwill
Corydon , IN
05.2014 - 07.2016
  • Supervised daily operations and ensured compliance with safety protocols.
  • Trained new staff on company policies and procedures.
  • Coordinated shift schedules to optimize labor resources effectively.
  • Verified and balanced cash registers to maintain financial accuracy and accountability.
  • Created and managed weekly employee schedules, balancing staffing needs with budget constraints.
  • Managed inventory levels and assisted in stock replenishment processes.
  • Led team meetings to communicate goals and address concerns promptly.
  • Resolved customer inquiries and complaints in a timely manner.
  • Monitored employee performance and provided constructive feedback regularly.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Helped employees accomplish tasks during peak periods.
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Coached employees on interactions with customers to drive exceptional service.
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Communicated with other shift managers to facilitate continuum of customer service.
  • Provided coaching and guidance to team members when necessary to improve performance.
  • Assisted in resolving escalated customer service issues in a timely manner.
  • Enforced safety standards throughout the store including proper use of equipment.
  • Resolved conflicts between staff members in a professional manner.
  • Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
  • Reported employee behavioral issues, losses and customer complaints to upper-level management.
  • Taught staff upselling techniques to meet revenue targets.
  • Managed schedules, accepted time off requests and maintained coverage for shifts.
  • Reinforced rules to promote superior employee performance.
  • Prepared detailed incident reports following any incidents that occurred during shifts.
  • Reviewed financial statements to meet targets during shift.
  • Performed regular price checks to ensure accuracy in pricing throughout the store.
  • Organized special events such as holiday sales or promotional campaigns.
  • Coordinated with other departments to resolve customer inquiries in a timely manner.
  • Developed pricing schedules, costing for materials, and compliance statements.

Server

Frischs big boy
Corydon, Indiana
06.2012 - 11.2014
  • Provided excellent customer service in a fast-paced dining environment.
  • Maintained cleanliness and organization of dining area and service stations.
  • Collaborated with kitchen staff to ensure timely food delivery to tables.
  • Assisted guests with menu selections and dietary restrictions effectively.
  • Processed payments accurately and efficiently using point-of-sale system.
  • Participated in daily team meetings to discuss specials and service strategies.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Delivered food orders promptly and courteously.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Followed health safety guidelines when preparing and serving food products.
  • Checked food before serving it to customers.
  • Greeted guests and provided menus.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Stayed informed about daily specials, new menu items, promotions.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared drinks according to standard recipes.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Stocked service areas with supplies during slow periods.
  • Informed customers of daily specials and signature menu items.
  • Prepared checks, itemizing total meal costs and taxes.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Set up tables in between patrons to reduce wait times.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.

Server

Beef o Bradys
Corydon, Indiana
01.2009 - 10.2011
  • Provided excellent customer service in a fast-paced dining environment.
  • Maintained cleanliness and organization of dining area and service stations.
  • Collaborated with kitchen staff to ensure timely food delivery to tables.
  • Assisted guests with menu selections and dietary restrictions effectively.
  • Processed payments accurately and efficiently using point-of-sale system.
  • Participated in daily team meetings to discuss specials and service strategies.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Delivered food orders promptly and courteously.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Followed health safety guidelines when preparing and serving food products.
  • Checked food before serving it to customers.
  • Greeted guests and provided menus.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Stayed informed about daily specials, new menu items, promotions.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Prepared drinks according to standard recipes.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Stocked service areas with supplies during slow periods.
  • Informed customers of daily specials and signature menu items.
  • Prepared checks, itemizing total meal costs and taxes.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Set up tables in between patrons to reduce wait times.
  • Filled condiments and napkin containers during slack periods.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.

Shift Manager

JayC Foods
English
12.2000 - 05.2008
  • Overseeing daily operations of a retail store
  • Supervising team members and delegating tasks
  • Managing inventory and stock levels
  • Ensuring customer satisfaction and resolving issues
  • Creating employee schedules and managing payroll
  • Implementing company policies and procedures
  • Training new employees on company standards
  • Analyzing sales and performance metrics
  • Collaborating with upper management on store improvements
  • Maintaining a clean and organized store environment

Education

Jasper High School
Jasper, IN

Bachelor of Science - Behavioral psychology

Indiana Wesleyan University
Marion, IN
05-2027

High School -

Crawford County high school
05.2002

Skills

  • Center Management Experience
  • Customer service
  • Point of sale operation
  • Cash handling
  • Inventory management
  • Sales processing
  • Payment processing
  • Team collaboration
  • Conflict resolution
  • Time management
  • Sales expertise
  • Order packaging
  • Credit and cash transactions
  • Cash drawer balancing
  • Report preparation
  • Liquor regulations and compliance
  • Customer relations
  • Online orders preparation
  • Clear communication
  • Order taking
  • Time management skills
  • Guest inquiries
  • Multitasking and organization
  • Retail merchandising
  • Inventory restocking
  • Dependability and reliability
  • Sales transactions
  • Currency counting
  • Records maintenance
  • Money handling
  • Identification checks
  • Liquor law compliance
  • Work ethic and integrity
  • Drawer balancing
  • Issue resolution
  • POS systems
  • Parenting
  • Decision Making
  • Accurate Cash
  • Credit Card Handling
  • Time Management
  • Basic Clerical Knowledge
  • Answered Phones
  • Multitasking
  • Cash Management
  • Conflict Resolution
  • Active Learning
  • Active Listener
  • Persuasive Speaking
  • Active Listening
  • Attention To Detail
  • Problem Solver

Standout Traits

  • Credible Communicator
  • Friendly
  • Honest
  • Caring

Notable Skills

  • Center Management Experience
  • Parenting
  • Decision Making
  • Accurate Cash Credit Card Handling
  • Time Management
  • Basic Clerical Knowledge
  • Answered Phones
  • Multitasking
  • Cash Management
  • Conflict Resolution
  • Active Learning
  • Active Listener
  • Persuasive Speaking
  • Active Listening
  • Attention To Detail
  • Problem Solver

Timeline

Cashier

Loves
10.2022 - 02.2023

Server

O'Charley's
07.2015 - 12.2017

Shift Manager

Goodwill
05.2014 - 07.2016

Server

Frischs big boy
06.2012 - 11.2014

Server

Beef o Bradys
01.2009 - 10.2011

Shift Manager

JayC Foods
12.2000 - 05.2008

Jasper High School

Bachelor of Science - Behavioral psychology

Indiana Wesleyan University

High School -

Crawford County high school

Similar Profiles

CREATE PROFILE