Emily Shea
Summary
An enthusiastic and motivated individual with a Master's in Data Analytics. Demonstrated ability for accuracy and precision, providing increased efficiency and successful problem resolution. Seeking a position in the industry to utilize my qualifications and knowledge while providing the opportunity to gain experience. Determined achiever experienced in both the private and public sectors.
Overview
8
8
years of professional experience
Work History
Financial Reporting Analyst
Department Of Accounts
05.2023 - Current
- Mitigated impacts on financial accounting and business operations by working proactively to identify and resolve strategic concerns.
- Applied mathematical abilities to calculate and check figures in accounting systems.
- Analyzed State financial account information and maintained accounts database to comply with generally accepted accounting standards.
- Prepared and analyzed financial data tables and other documents for assigned State Agencies for creation of Annual Comprehensive Financial Report.
- Delivered reports to leadership focusing on financial accounting to guarantee that organizational objectives aligned with daily operations management.
Executive Secretary
VCU Health System/MCV Physicians
11.2020 - 05.2023
- Manage supply chain and procurement issues on a daily basis, follow up on lead times to ensure proper timing of product delivery. Build and maintain rapport with numerous vendors.
- Interact with suppliers, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Maintain daily variance analysis to locate discrepant charges on patient accounts.
- Streamline operations and prioritize tasks, allowing senior staff to increase productivity. Manage and review filing and office systems implementing change when necessary. Volunteer to help with special projects of varying degrees of complexity.
- Produce accurate office files, create and update spreadsheets to support executives and boost team productivity. Respond to emails and other correspondence to facilitate communication and enhance business processes. Relay messages to appropriate personnel.
- Organize and update schedules for Division Chair and multiple Doctors.
Server
821 Cafe
10.2018 - 08.2020
- Stayed up to date on menu changes to offer current and accurate information. Answer questions and help customers select optimal meal choices based on individual preferences; while serving needs of more than 135 customers in fast-paced environment.
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
- Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Collected payments and reconciled cash, accounting for errors and resolving discrepancies.
Business Coordinator
Virginia Department Of Transportation
12.2018 - 07.2019
- Executive assistant to State Construction Engineer. Managed schedule, print jobs and acquisition of access credentials for meetings.
- Timesheet Coordinator for Construction Division, generate reports to verify 150 employees time. Request necessary corrective entries to resolve discrepancies prior to deadlines established by Fiscal Division.
- Processed all travel reimbursements for State Construction Engineer and six Assistant State Construction Engineers. SPCC cardholder for Division. Analyze and interpret established policy and procedure to ensure proper protocol followed with all charges and entries as well as checks and balances to mitigate fraud risk.
- Evaluated suppliers to maintain tight cost controls and maximize business operational efficiency. Assisted with budget analysis and maintenance. Generated reports as needed.
- Planned division events with Manager while minimizing business interruption and enhancing employee networking opportunities.
- SARA Coordinator for permissions access- new and separating employees. Conference room coordinator, FOIA liaison for division, COOP coordinator, Title IV, Assistant for fleet vehicles (reservations/maintenance), Division IT support, Maintain distribution lists for Construction Division.
Accounts Receivable Collections Specialist
Owens & Minor
02.2018 - 12.2018
- Reviewed account spending on daily basis to assess aging through collaboration with key business leaders and pursue collection of funds.
- Monitored numerous multi-million-dollar accounts for compliance with established payment plans via production and distribution of statements to collect information and verify details.
- Cross-reference complex data over various programs for accuracy of input and resolve any discrepancies prior to deadlines.
- Provided exceptional customer service on all calls while maintaining a calm professional demeanor, applied training and persuasive communication strategies to overcome objections.
- Worked with credit manager and assisted cash application specialists to ensure proper application of customer remittances.
Server
Kuba Kuba Dos
09.2015 - 12.2017
- Developed and maintained positive working relationships with others to reach business goals.
- Consistently provided professional, friendly and engaging service while displaying enthusiasm and knowledge about restaurant's menu and products.
- Routinely supported other areas of the restaurant as requested.
Server
Franco's Italian Restaurant
4 2014 - 3 2015
- Provided friendly and attentive service, guiding guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
- Demonstrated genuine hospitality while establishing rapport with guests.
- Skillfully promoted items on beverage lists and restaurant specials.
Education
Master of Science - Decision Analytics
Virginia Commonwealth University
Richmond, VA12.2023
Bachelor of Science - Accounting
Virginia Commonwealth University
Richmond, VA05.2017
Associate of Science - Business Administration
J. Sargeant Reynolds Community College
Henrico, VA05.2015
Skills
- Creative problem solver
- Exceptional communication skills
- Self-directed
- Resourceful
- Dedicated team player
- Accurate and detailed
- Excellent time management
- Proficient in Microsoft Office
Timeline
Financial Reporting Analyst
Department Of Accounts
05.2023 - Current
Executive Secretary
VCU Health System/MCV Physicians
11.2020 - 05.2023
Business Coordinator
Virginia Department Of Transportation
12.2018 - 07.2019
Server
821 Cafe
10.2018 - 08.2020
Accounts Receivable Collections Specialist
Owens & Minor
02.2018 - 12.2018
Server
Kuba Kuba Dos
09.2015 - 12.2017
Server
Franco's Italian Restaurant
4 2014 - 3 2015
Master of Science - Decision Analytics
Virginia Commonwealth University
Bachelor of Science - Accounting
Virginia Commonwealth University
Associate of Science - Business Administration
J. Sargeant Reynolds Community College
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