Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Shiew

McAlester,OK

Summary

Detailed professional with many years of experience maintaining financial records and reviewing financial activity. Polished in spreadsheet creation, report preparation, and data analysis. Quick and accurate to meet strict deadlines and manage multiple tasks. Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation.

Overview

5
5
years of professional experience

Work History

Night Auditor

Comfort Inn & Suites
Mcal, OK
08.2024 - Current
  • Greeted arriving guests and checked them in to their rooms.
  • Processed guest check-outs, including payment processing and providing receipts.
  • Monitored hotel occupancy, rate availability, and special requests or needs of guests.
  • Answered telephone calls from customers related to billing inquiries or complaints.
  • Compiled daily reports on hotel activity such as room occupancy, revenue totals, and other statistics.

Personal Care Assistant

Mays Plus
Okm, OK
10.2023 - Current
  • Performed calendar management and scheduling of appointments for the executive.
  • Organized travel arrangements, including flights, transportation, and accommodation.
  • Prepared documents such as reports, presentations, agendas, and correspondence.
  • Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
  • Provided companionship to elderly and disabled clients in their homes or other residential facilities.
  • Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.

Bank Teller

Arvest
Mcales, OK
11.2022 - 07.2023
  • Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
  • Maintained confidentiality of bank records, transactions and customer information.
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.

Bank Teller

The Bank NA
Mcal, OK
04.2022 - 11.2022
  • Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
  • Maintained confidentiality of bank records, transactions and customer information.
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
  • Performed cash handling duties including counting currency, coins and checks.
  • Balanced teller drawers regularly throughout the day according to established procedures.
  • Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.

Cashier

Dollar General
McAlester, OK
03.2021 - 07.2021
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.

Personal Care Assistant

Country Style Health Care
Mcales, OK
06.2019 - 01.2020
  • Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
  • Prepared meals according to dietary requirements and assisted in feeding when needed.
  • Provided companionship to elderly and disabled clients in their homes or other residential facilities.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.

Education

High School Diploma -

Savanna Public Schools
Savanna, OK
05-2017

Skills

  • Transaction auditing
  • Financial Reporting
  • Tracking expenses
  • Daily Reporting
  • Problem-Solving
  • Balance reporting
  • Housekeeping
  • Compassionate patient care
  • Activities of daily living support
  • Money Handling
  • Cash counting
  • Financial software
  • Deposit and withdrawal management
  • Customer Relationship Management
  • Returns processing
  • Cash Register Operation
  • Customer Assistance
  • Product restocking
  • Drawer balancing

Timeline

Night Auditor

Comfort Inn & Suites
08.2024 - Current

Personal Care Assistant

Mays Plus
10.2023 - Current

Bank Teller

Arvest
11.2022 - 07.2023

Bank Teller

The Bank NA
04.2022 - 11.2022

Cashier

Dollar General
03.2021 - 07.2021

Personal Care Assistant

Country Style Health Care
06.2019 - 01.2020

High School Diploma -

Savanna Public Schools

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Emily Shiew