Proven success in conceptualizing, developing and writing content that engages readers and builds interest brand. Detail-oriented, perceptive and systematic in reviewing text and updating content. Strong promotional, customer relations and problem-solving abilities.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
Morton, IL
07.2022 - 08.2023
Managed morning rush of customers daily with efficient, levelheaded customer service.
Trained new baristas on company policies and procedures regarding food handling safety standards.
Placed orders with suppliers for delivery of products required for daily operations.
Utilized POS system to receive and process customer payments.
Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Tutor
Illinois Tutoring Innitiative
Peoria, IL
07.2022 - 12.2022
Met with students to clarify and review concepts taught in class and solve specific problems.
Communicated student progress to parents and teachers through written progress reports and direct conversations.
Developed lesson plans tailored to the needs of each student.
Presented tutoring workshops and academic support sessions for small groups.
Helped students develop critical thinking skills by engaging them in interactive dialogue about challenging concepts.
Copywriter
Independent Employer
East Peoria, IL
01.2021 - 05.2021
Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
Completed day-to-day duties accurately and efficiently.
Understood and followed oral and written directions.
Education
Associate of Arts - English Language And Literature
Illinois Central College
East Peoria, IL
05.2022
Skills
Document Editing
Idea Brainstorming
Content Creation
Editing
Proofreading
Copyediting
Technical Writing
Social Media
Project Management
Accomplishments
Gene Thrailkill Best Overall Member Award (For Band)- One of two recipients to receive this award in 2019 out of over 200 individuals
Outstanding Member Award for Symphonic Band- One of two recipients to receive this award in 2017
References
References available upon request.
Timeline
Barista
Starbucks
07.2022 - 08.2023
Tutor
Illinois Tutoring Innitiative
07.2022 - 12.2022
Copywriter
Independent Employer
01.2021 - 05.2021
Associate of Arts - English Language And Literature