Quick learner with strong multitasking abilities pursuing studies at Asnuntuck Community College. Collaborative team player with 4 years of restaurant business experience, enhancing customer service skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Auxiliary Police Officer
Enfield Police Department
Enfield, CT
07.2024 - Current
Sever
Zen Restaurant Group
Granby, CT
06.2023 - Current
Giving top priority to all customers to ensure an enjoyable dining experience along with working alongside coworkers to guarantee a smooth and efficient working environment.
Hostess
Piccolo Arancio
Farmington, CT
10.2022 - 06.2023
Booked and confirmed reservations, seated guests, accommodated and managed large parties, took customers' orders, provided excellent customer service, assisted with bussing and arranging tables, trained new employees, answered all telephone calls, took customer to-go orders, cleaned and prepared tables, coordinated seating and organized reservations.
Hostess/Busser
CAVA RESTAURANT
Bristol, CT
11.2021 - 11.2022
Working with POS systems, taking reservations, bussing tables, and working with employees to accomplish tasks
Worked in a private pantry kitchen making salads and desserts for customers.
Per Diem Receptionist/ Dietary Aid
Sheriden Woods Health Care Center
Bristol, CT
06.2021 - 01.2022
Assisted in the preparation and delivery of meals to patients, ensuring adherence to dietary restrictions and preferences
Provided excellent customer service by addressing patient inquiries regarding menu options and accommodating special requests
Managed a high volume of incoming calls, efficiently routing them to the appropriate departments
Maintained an organized front desk area, including managing visitor sign-in process and distributing badges
Handled sensitive documents with confidentiality and discretion, maintaining strict adherence to privacy policies
Assisted with administrative tasks such as filing documents, photocopying materials, and preparing correspondence.