To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Reading Interventionist
Imater Elementary School
08.2022 - Current
Created positive and engaging environment in classroom that encouraged literacy skills.
Gathered, organized and analyzed data on student needs and progress.
Interpreted student assessment data to ascertain best intervention methods.
Collaborated with teachers to assess needs, set objectives and discuss strategies.
Supervised small reading groups of students.
Developed interventions for students currently struggling or at risk of falling behind.
Assessed and reported on each student's reading progress in accordance with policies developed by school district.
Assessed and documented student progress with established goals.
Contacted parents to discuss student progress and notify about class issues.
ESE Teacher
Downtown Miami Charter School
08.2021 - 06.2022
Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
Modified general education curriculum for special-needs students using various instructional techniques and technologies.
Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
Delivered effective and differentiated classroom instruction to range of neurodiverse students.
Taught students across multiple classifications and degrees of special needs.
Assisted struggling students to maintain progress levels by designing individualized lesson plans focused on areas for improvement.
Taught multiple subjects to students with intellectual or emotional disabilities.
Instructed students with physical and cognitive disabilities.
Facilitated small group instruction to address individual learning needs.
Collaborated with other educators to develop instructional strategies.
Planned daily activities to keep students engaged and on track with learning goals.
Elementary School Teacher
Sylvania Heights Elementary
01.2020 - 05.2020
Provided warm, supportive environment for developing academic, social, and emotional growth.
Established open communication and positive relationships with students, parents, peers, and administrative staff.
Designed and presented lesson plans in one or more academic subjects using variety of teaching techniques to appeal to various learning styles within assigned grade level.
Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives.
Taught core subjects of math, science, technology, and history.
Prepared and administered grade-specific tests and examinations regulated by school district to monitor students' growth and to report progress to parents.
Maintained knowledge of school curricula, standards and policies to correctly prepare students for higher grade levels.
Developed problem-solving and critical-thinking skills by presenting challenges to boost self-esteem and performance.
Claims Specialist /Receptionist
RR Appliance Services
08.2014 - 01.2020
Followed up with customers on unresolved issues.
Performed administrative duties by verifying documentation, researching facts and contacting other parties involved to determine fault percentages and minimize potential losses.
Understood requirements for disputes, gathered evidence to support claims and prepared customer cases to handle appeals.
Conducted full claim investigations and reported updates and legal actions.
Escalated files with significant indemnity exposure to supervisor for further investigation.
Responded to inquiries by answering questions, providing information and directing customers to appropriate resources.
Provided advice to customers regarding claims, rights and insurance processes to prevent disputes.
Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
Reviewed insurance and claims documents to verify required information and secure any missing data for settlements.
Administrative Receptionist
5 Diamond Real Estate
05.2011 - 08.2014
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Executed record filing system to improve document organization and management.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks on daily basis.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Responded to inquiries from callers seeking information.
Resolved customer problems and complaints.
Corresponded with clients through email, telephone, or postal mail.
PR Personal Assistant
The Mestre Group
05.2008 - 04.2011
Oversaw personal and professional calendars and coordinated appointments for future events.
Maintained appropriate filing of personal and professional documentation.
Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Used discretion when handling confidential information.
Attended meetings, took notes and tracked action items.
Kept detailed track of household and maintenance inventory and schedules.
Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
Maintained entire family's schedule and organized events.