Summary
Overview
Work History
Education
Timeline
Generic

Emily Sigliani

Miami,FL

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

15
15
years of professional experience

Work History

Reading Interventionist

Imater Elementary School
08.2022 - Current
  • Created positive and engaging environment in classroom that encouraged literacy skills.
  • Gathered, organized and analyzed data on student needs and progress.
  • Interpreted student assessment data to ascertain best intervention methods.
  • Collaborated with teachers to assess needs, set objectives and discuss strategies.
  • Supervised small reading groups of students.
  • Developed interventions for students currently struggling or at risk of falling behind.
  • Assessed and reported on each student's reading progress in accordance with policies developed by school district.
  • Assessed and documented student progress with established goals.
  • Contacted parents to discuss student progress and notify about class issues.

ESE Teacher

Downtown Miami Charter School
08.2021 - 06.2022
  • Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
  • Modified general education curriculum for special-needs students using various instructional techniques and technologies.
  • Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
  • Delivered effective and differentiated classroom instruction to range of neurodiverse students.
  • Taught students across multiple classifications and degrees of special needs.
  • Assisted struggling students to maintain progress levels by designing individualized lesson plans focused on areas for improvement.
  • Taught multiple subjects to students with intellectual or emotional disabilities.
  • Instructed students with physical and cognitive disabilities.
  • Facilitated small group instruction to address individual learning needs.
  • Collaborated with other educators to develop instructional strategies.
  • Planned daily activities to keep students engaged and on track with learning goals.

Elementary School Teacher

Sylvania Heights Elementary
01.2020 - 05.2020
  • Provided warm, supportive environment for developing academic, social, and emotional growth.
  • Established open communication and positive relationships with students, parents, peers, and administrative staff.
  • Designed and presented lesson plans in one or more academic subjects using variety of teaching techniques to appeal to various learning styles within assigned grade level.
  • Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives.
  • Taught core subjects of math, science, technology, and history.
  • Prepared and administered grade-specific tests and examinations regulated by school district to monitor students' growth and to report progress to parents.
  • Maintained knowledge of school curricula, standards and policies to correctly prepare students for higher grade levels.
  • Developed problem-solving and critical-thinking skills by presenting challenges to boost self-esteem and performance.

Claims Specialist /Receptionist

RR Appliance Services
08.2014 - 01.2020
  • Followed up with customers on unresolved issues.
  • Performed administrative duties by verifying documentation, researching facts and contacting other parties involved to determine fault percentages and minimize potential losses.
  • Understood requirements for disputes, gathered evidence to support claims and prepared customer cases to handle appeals.
  • Conducted full claim investigations and reported updates and legal actions.
  • Escalated files with significant indemnity exposure to supervisor for further investigation.
  • Responded to inquiries by answering questions, providing information and directing customers to appropriate resources.
  • Provided advice to customers regarding claims, rights and insurance processes to prevent disputes.
  • Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
  • Reviewed insurance and claims documents to verify required information and secure any missing data for settlements.

Administrative Receptionist

5 Diamond Real Estate
05.2011 - 08.2014
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.

PR Personal Assistant

The Mestre Group
05.2008 - 04.2011
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Maintained appropriate filing of personal and professional documentation.
  • Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Used discretion when handling confidential information.
  • Attended meetings, took notes and tracked action items.
  • Kept detailed track of household and maintenance inventory and schedules.
  • Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
  • Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
  • Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
  • Maintained entire family's schedule and organized events.

Education

Bachelor of Science - Early Childhood Education

Florida International University
Miami, FL
07.2019

Timeline

Reading Interventionist

Imater Elementary School
08.2022 - Current

ESE Teacher

Downtown Miami Charter School
08.2021 - 06.2022

Elementary School Teacher

Sylvania Heights Elementary
01.2020 - 05.2020

Claims Specialist /Receptionist

RR Appliance Services
08.2014 - 01.2020

Administrative Receptionist

5 Diamond Real Estate
05.2011 - 08.2014

PR Personal Assistant

The Mestre Group
05.2008 - 04.2011

Bachelor of Science - Early Childhood Education

Florida International University
Emily Sigliani