Emily Sills

Onboarded COTs by granting access to shared drives, mailboxes, and distribution lists.

Monitored employee training progress, identifying improvement areas and providing support.

• Scheduled required classes including TTT, Training Builder, MTE, and Coordinator Fundamentals.

Coordinated training setups for COTs through location shadows and meetings.

Provided necessary documents, office supplies, and materials for job roles.

Assisted in developing a new COT overview process for future onboarding initiatives.

Supported technology refreshes for Resort Training equipment and resolved technical issues.

Collected and validated training progressions to ensure accuracy.

Input training progressions into TPI system for tracking.

Assisted in preparing TPI for successful implementation.

Supported node timing process to enhance efficiency.

Prepared and distributed D-Learn migration reports to stakeholders.

Identified actions required for curriculum content conversion to digital formats.

Tracked training completions for TPI systems within D Learn.

Facilitated TPI sessions for Training Team and Labor partners.

Managed day-to-day project deliverables, timelines, and deadlines efficiently.

Assisted in logistics for Leader Fundamentals project development and delivery.

• Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
• Collaborated with department managers to design customized training plans aligned with organizational goals.
• Coordinated logistics for training events, including scheduling facilities, securing necessary equipment, and managing participant registration.
• Provided ongoing coaching and mentoring support for employees seeking professional growth and development.

• Evaluated training effectiveness using feedback surveys and assessments, making continuous improvements as needed.
• Enhanced employee performance by developing and implementing comprehensive training programs.
• Developed training handbooks, computer tutorials and reference materials.
• Performed these same tasks for both the Housekeeping and Custodial Performance Alignment projects