Emily Sims
Dadeville
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
City Of Alexander City
11.2014 - Current
- Deliver excellent customer service through prompt responses to customer inquiries, addressing concerns effectively, and building strong relationships.
- Manage filing system, entered data and completed other task.
- Manage paper and electronic filing systems by routing various documents, taking messages and managing incoming calls.
- Respond to inquiries from callers seeking information.
- Ensure timely completion of projects with diligent task prioritization, delegation, and followup.
- Streamline office processes by implementing efficient filing and organizational systems.
- Facilitated smooth communication between departments, acting as a liaison to ensure prompt resolution of issues.
- Maintain a clean and welcoming office environment, fostering positive impressions among co-workers and visitors alike.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Updated spreadsheets and databases to track, analyze, and reports.
- Answered multi-line phone system, routing calls, delivering messages to staff.
- Performed research to collect and record industry data.
- Continually seeking methods for improving daily operations, communications with customers, recordkeeping, and data entry for increased efficiency.
- Prepare and submit payroll for Water Services.
- Prepare and submit state permits
- Assisted in onboarding new employees, providing training materials to ensure a smooth integration into our team.
- Perform administrative work in any aspect of the Water Department
- Administrative details including documentation answering telephones and record keeping
- Maintain file system; input data for budgets, keep records of all work orders
- Receive complaints and reports for water meters and repairs
- Responsible for communication to and from the department to include normal mail, telephone and email
- Monitor progress of ongoing and special projects
- Independently compose letters and memoranda
- Process work orders as appropriate
- Prepare and organize documents for meetings
- Collaborate with various City departments
- Perform other job related duties as assigned
- Enter all data into CityWorks for Water Department
- Maintain records and submit billing for Sugar Creek waste disposal
Education
High School Diploma -
Maranatha Christian Academy
Clay County Alabama 05-2001
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Administrative support
- Microsoft Excel
- File organization
- Microsoft outlook
- Filing
- Customer relations
- Critical thinking
- Scheduling
- Documentation and recordkeeping
- Database entry
- Excel spreadsheets
- Appointment scheduling
- Scheduling and calendar management
- Recordkeeping
- Data organization
- Verbal communication
- Records management
- Professional and mature
- Filing and data archiving
- Documentation and reporting
- Spreadsheets
- Spreadsheet management
- Payroll and budgeting
- Workflow planning
Timeline
Administrative Assistant
City Of Alexander City
11.2014 - Current
High School Diploma -
Maranatha Christian Academy
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