Summary
Overview
Work History
Education
Skills
Assessments
Certification
Timeline
Generic

Emily Sloan

Canal Winchester

Summary

Detail-oriented and highly organized administrative assistant with a strong foundation in operations support, looking to transition into a hands-on role as a Production Weekender at Anheuser-Busch. Driven by a passion for efficiency and teamwork, I am eager to apply my skills in organization, problem-solving, and time management to a production environment. My background in coordinating schedules, managing workflows, and supporting business operations has equipped me with the ability to thrive in a fast-paced setting, and I am excited for the opportunity to contribute to Anheuser-Busch’s commitment to quality and innovation.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Nationwide Children's Hospital
03.2023 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Assisted coworkers and staff members with special tasks on daily basis.

Lead Teacher

La Petite Academy
05.2022 - 03.2023
  • Kept room up to state and company codes, being prepared for a walk through at any time.
  • Completed all required training in time.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
  • Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.

Administrative Assistant

Howard W Slutsky CPA Inc.
01.2017 - 08.2021
  • Support: Provide support to all employees of the firm, including the owner.
  • Clerical Duties: Perform all clerical duties of the office including answering all phone calls, handling most client and/or taxing authority inquiries, directing clients to the correct department when needed, maintaining physical and electronic client files and handling office supply inventory.
  • Scheduling: Handling all client appointments and business meetings.
  • Data Entry: Assisted in the entry of client information into the tax return software for the CPA to review. I also completed data entry into QuickBooks when necessary.
  • Microsoft Office: Used Microsoft office and firm software, such as QuickBooks, FileCabinet CS, OfficeTools, etc., on a daily basis to perform job duties.
  • Payroll Services: Assisted in payroll services when necessary.
  • Employee Onboarding: Assisted in the onboarding and training of multiple employees.

Assistant Manager

Tim Hortons
04.2015 - 01.2017
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • After three months of working, I was promoted to Shift Supervisor then to Assistant Manager within a year.

Education

High School Diploma -

Olentangy Orange High School
01.2014

Skills

  • Customer service
  • Critical thinking
  • Strong problem solver
  • Documentation and recordkeeping
  • Attention to detail
  • Deadline oriented
  • Invoice processing
  • Strong work ethic
  • Teamwork and coordination

Assessments

  • Work style: Professionalism — Expert
  • Administrative assistant/receptionist — Highly Proficient
  • Customer service — Proficient
  • Identifying and resolving common customer issues — Proficient
  • Attention to detail — Expert
  • Identifying differences in materials, following instructions, and detecting details among distracting information, Work style: Conscientiousness — Expert
  • Tendency to be well-organized, rule-abiding, and hard-working — Expert


Certification

  • CNP - Certified Notary Public

Timeline

Administrative Assistant

Nationwide Children's Hospital
03.2023 - Current

Lead Teacher

La Petite Academy
05.2022 - 03.2023

Administrative Assistant

Howard W Slutsky CPA Inc.
01.2017 - 08.2021

Assistant Manager

Tim Hortons
04.2015 - 01.2017

High School Diploma -

Olentangy Orange High School