Summary
Overview
Work History
Education
Skills
Certification
Websites
Timeline
Generic

Emily Slover

Saint Charles,MO

Summary

Dynamic leader with extensive experience in regulatory compliance and data analysis at Compass Health Network. Enhanced event reporting systems and fostered team collaboration, resulting in improved operational efficiency. Skilled in training development and risk assessment, driving quality assurance initiatives. Committed to empowering teams to achieve strategic objectives.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Director of Event Reporting

Compass Health Network
06.2025 - Current
  • Oversees the event reporting program
  • Coordinates event report response with Risk Management
  • Assesses and determines risk utilizing information from auditing and monitoring processes of event reports
  • Facilitates Event Report Management Team meetings
  • Leads the coordination, tracking, and distribution of event reports
  • Manages follow-up for event reports/Coordinates with Human Resources on related Events
  • Tracks event report metrics to analyze
  • Develops and maintains data visualization/dashboards
  • Develops and maintains an integrated trend report to articulate findings and provide recommendations for action
  • Presents event report summaries during committee meetings
  • Develops and maintains training on event reports for Compass Health Network
  • Serves as a participating member of the Health and Safety Committee, Compliance Committee and Risk Management Committee
  • Assists with data needs for Compliance investigations
  • Assists the Compliance Department administratively
  • Supervises the Compliance Event Specialist
  • Assists with special projects as assigned

Event Report Program Manager

Compass Health Network
06.2024 - 06.2025
  • Oversee the event reporting program
  • Coordinate event report response with Risk Management
  • Assess and determine risk utilizing information from auditing and monitoring processes of event reports
  • Facilitate Event Report Management Team meetings
  • Lead the coordination, tracking, and distribution of event reports
  • Manage follow-up for event reports/Coordinate with Human Resources on related Events
  • Track event report metrics to analyze
  • Develop and maintain data visualization/dashboards
  • Develop and maintain an integrated trend report to articulate findings and provide recommendations for action
  • Present event report summaries during committee meetings
  • Develop and maintain training on event reports for Compass Health Network
  • Serve as a participating member of the Health and Safety Committee, Compliance Committee and Risk Management Committee
  • Assist with data needs for Compliance investigations
  • Assist the Compliance Department administratively
  • Assist with special projects as assigned

Compliance Event Specialist

Compass Health Network
09.2023 - 06.2024
  • Assist the Compliance Department administratively
  • Process management for Compass Health Network Event Reporting
  • Coordinate, track and distribute Event Reports and DMH EMT Reports
  • Manage follow-up for event reports/Coordinate with Human Resources on related Events
  • Develop and maintain and integrated trend report for leadership
  • Develop and maintain training on Event Reports for Compass Health Network
  • Serve as a participating member of the Health and Safety Committee, Compliance Committee, and Risk Management Committee
  • Record and process minutes, agendas and attachments for quarterly Compass Health Network Health & Safety meetings
  • Maintain, update and public the Compass Health Network Facility Master spreadsheet for Health and Safety
  • Daily archive of Facility Walk-Through forms, Disaster Drill Reports, Environmental drill reports
  • Provide data tracking and analysis on all data forms submitted to Health & Safety
  • Facilities Reports: Drill Reports; Facility Tours; New/Updated Facilities Infopath tracking
  • Assist with GPS searches and audits
  • Maintain Compliance Department communication and response report for the Compliance Committee
  • Assist with tracking Compliance education and training schedule and attendance
  • Assist with special projects as assigned

Healthcare Home Care Quality Specialist

Compass Health Network
Saint Peters, MO
06.2022 - 09.2023
  • HCH Dashboards of performance measures
  • Maintaining an accurate team contact list with the Missouri Behavioral Health Council and Department of Mental Health
  • Serve as backup to the HCH Quality Director for submitting the monthly team log
  • Manage processes for cross-checking multiple software systems for data accuracy
  • Manage the HCH Client Listing process
  • Assists in developing quality improvement processes as related to Healthcare Home
  • Manage audit process and organize data in a presentable manner
  • Provide feedback during the design implementation of new quality data collection processes
  • Assist the HCH Quality Director and Quality Care Coordination Team with problem-solving and timely organization of tasks
  • Attend program meetings to evaluate process effectiveness and braining storm ways to utilize quality care coordinator time more efficiently
  • Assist Healthcare Home Quality Director in training HCH Quality Care Coordinators
  • Other duties as assigned by HCH Leadership

Healthcare Home Care Coordinator-Quality

Compass Health Network
Saint Peters, MO
05.2021 - 06.2022
  • Aid in the development and maintenance of multiple Healthcare Home tracking systems to provide necessary information to behavioral health staff to better serve clients in the HCH program, specifically regarding care paths for Tobacco Cessation, BMI Control, and other chronic conditions.
  • Cross-check multiple software systems for data accuracy and proper implementation
  • Provide data and/or reporting to HCH
  • Analyze various metrics and measures providing the reports and charts for Senior Management, HCH Directors
  • Prepare and distribute data for special projects such as Antipsychotic Medication Adherence, Primary Care Physician Consultant Data Initiatives, etc.
  • Generate reports for auditing purposes and perform an analytical examination of data
  • Assist in the monitoring of HCH charts for compliance with key program requirements
  • Evaluate company-wide and regionally specific outcomes data and identify areas of concern
  • Assist with overall data extraction, interpretation, and analysis from various management systems to maintain the integrity of data
  • Aid in gathering outcomes information and identifying trends for the monthly HCH Reporting
  • Ongoing reporting and verification of various information to ensure data quality
  • Other duties as assigned

Healthcare Home Care Coordinator

Compass Health Network
Saint Peters, MO
05.2019 - 05.2021
  • Aid in the development and maintenance of multiple Healthcare Home tracking systems to provide necessary information to behavioral health staff to better serve clients in the HCH program, specifically regarding care paths for Tobacco Cessation, BMI Control, and other chronic conditions.
  • Cross-check multiple software systems for data accuracy and proper implementation
  • Provide data and/or reporting to HCH
  • Analyze various metrics and measures providing the reports and charts for Senior Management, HCH Directors
  • Prepare and distribute data for special projects such as Antipsychotic Medication Adherence, Primary Care Physician Consultant Data Initiatives, etc.
  • Generate reports for auditing purposes and perform an analytical examination of data
  • Assist in the monitoring of HCH charts for compliance with key program requirements
  • Evaluate company-wide and regionally specific outcomes data and identify areas of concern
  • Assist with overall data extraction, interpretation, and analysis from various management systems to maintain the integrity of data
  • Aid in gathering outcomes information and identifying trends for the monthly HCH Reporting
  • Ongoing reporting and verification of various information to ensure data quality
  • Other duties as assigned

Health Information Management Specialist

Crider Health Center/Compass Health Network
Wentzville, MO
04.2017 - 05.2019
  • Answer the phone within three rings.
  • Prints all requests that come in by e-mail or right fax.
  • Make sure the name, birthdate, and number are on every page of the request.
  • Invoices and collects money on Medical Source Statement.
  • Send Medical Source Statements to the provider to be completed after a fee has been collected.
  • Mails, emails, or fax records to the requestor after the request has been filled.
  • Claim all HIM ROI charges on the Accounts Receivable spreadsheet weekly.
  • Regularly attend work except for approved absences.
  • Attends all training as required.
  • Maintain professional, 'champion' behavior.
  • Provides quality customer service.
  • Provides services with a commitment to service excellence.
  • Works in a way that exhibits a commitment to personal excellence.

Behavioral Health Children’s Receptionist

Crider Health Center
Wentzville, MO
07.2016 - 04.2017
  • Greet patients as they arrive and stay consistent with the company’s customer service philosophy.
  • Manage consumer appointments, confirm appointments, and alert patients if they need to bring any information to appointment (co-pays, past due balances, paperwork for PAP and/or sliding fee scale).
  • Data Entry into EHR systems.
  • Verify insurance/demographic information at each visit and update if necessary.
  • Collect co-pays, when applicable.
  • Answer the phone politely and courteously.
  • Direct phone calls and messages to appropriate office staff.
  • Monitor the waiting area to ensure the timeliness of appointments.
  • Check the provider’s schedule daily for additions.
  • Receive daily reports from MIS for information needed on patients that have upcoming appointments.
  • Balance daily batch and turns in money collected for the day to Office Supervisor or Regional Office Manager, when applicable.
  • Disperse daily mail.
  • Ensure lobby/waiting area is clean and picked up.
  • Train new reception staff.
  • Work closely with Office Supervisors, Office Managers, and sites to ensure procedure consistency.
  • Work with Office Supervisors to keep the training manual current.
  • Regular attendance except as excused.
  • Maintain the strictest confidentiality; adhere to all HIPAA guidelines/regulations.
  • Conduct yourself following the employee manual.
  • Attend all training as required by the company, Accreditors, and Funders.
  • Keep abreast of any updates/changes regarding insurance and communicate those to Office Supervisor.
  • Communicate any changes/updates discovered through other means to Office Supervisor.

Education

Bachelor of Health Care Compliance and Regulations -

Arizona State University
Tempe, AZ
05.2026

Associate of Arts -

Moberly Area Community College
Hannibal, MO
12.2011

High School Diploma -

Hannibal Senior High School
Hannibal, MO

Skills

  • Regulatory compliance
  • Data analysis
  • Quality assurance
  • Risk assessment
  • Event reporting
  • Effective communication
  • Team collaboration
  • Problem solving
  • Training development
  • Charismatic leader
  • Organizational development
  • Leadership development
  • Operations management
  • Strategies and goals
  • Decision-making
  • Project coordination
  • Team building

Certification

  • Health Care Compliance (CHC)

Timeline

Director of Event Reporting

Compass Health Network
06.2025 - Current

Event Report Program Manager

Compass Health Network
06.2024 - 06.2025

Compliance Event Specialist

Compass Health Network
09.2023 - 06.2024

Healthcare Home Care Quality Specialist

Compass Health Network
06.2022 - 09.2023

Healthcare Home Care Coordinator-Quality

Compass Health Network
05.2021 - 06.2022

Healthcare Home Care Coordinator

Compass Health Network
05.2019 - 05.2021

Health Information Management Specialist

Crider Health Center/Compass Health Network
04.2017 - 05.2019

Behavioral Health Children’s Receptionist

Crider Health Center
07.2016 - 04.2017

Bachelor of Health Care Compliance and Regulations -

Arizona State University

Associate of Arts -

Moberly Area Community College

High School Diploma -

Hannibal Senior High School

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