Emily Smith
Mountain Home,ID
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills while also being able to proficiently work with others. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Perusing artist career relating to mediums of paint, charcoal, digital art, and other various styles. Self-taught art expressionist from young age. Maintains skill-building opportunities. Fast learner and willingness to onboard and develop skills pertaining to job requirements and expectations. Also, well versed in vocabulary, writing, and creating unique content for story developments and concepts. Strives for creative innovation and out of box style thinking.
Secure in constructive criticism and adaptivity to multiple visions and concepts.
Overview
11
11
years of professional experience
Work History
Senior Staffing Specialist
St Lukes Health System
Boise, ID
06.2023 - Current
- Promotion implementation date: June 18, 2023
- Makes staff allocation/cancellation decisions in accordance with established policy and procedures relating to floating guidelines, pay practices, available/cancellation days, etc.
- Handles complex issues and problems.
- Mastery of skills and solid working knowledge of subject matter.
- Acts as a resource and educator of staff on scheduling principles and the electronic scheduling system (CSO).
- Documents all staffing adjustments in the electronic scheduling system.
- Staffing Specialists create and execute staffing plan on day-of-operation, coordinating efforts with appropriate management.
- If insufficient scheduled resources exist to meet needs, collaborates with unit management/Charge RN to establish safe patient ratio.
- Scheduling Specialists create, maintain, balances and provides quality control for department specific schedules, communicating with department leadership areas of concern, and creating reports.
- Acts as a Primary Preceptor for the Staffing Specialist role and demonstrates leadership skills by leading projects or by consistent participation in projects providing updates to the rest of the team.
Staffing Specialist
St. Lukes Health System
Boise, ID
11.2022 - 06.2023
- Organized, coordinated, and monitored staffing activities to ensure compliance with established policies and procedures.
- Reviewed resumes and applications to determine if candidates met the required criteria for open positions.
- Maintained accurate records of all staffing related activities in the company database.
- Managed onboarding processes for new hires including orientation programs and training sessions.
- Monitored employee performance reviews and provided feedback when necessary.
- Created and maintained employee schedules to ensure adequate staffing levels.
- Coordinated with department managers to adjust employee schedules as needed.
- Conducted regular reviews of existing scheduling policies and procedures to identify areas for improvement.
- Generated reports on attendance records, leave balances, overtime hours, and other related metrics for management review.
- Maintained up-to-date records of staff availability, absences, holidays, vacations.
- Communicated effectively with team members to ensure they are aware of their shifts and any changes that may occur.
CNA
St lukes health system
Boise, ID
02.2020 - 11.2021
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Monitored food intake and output as directed by nursing staff.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Participated in educational programs designed to improve knowledge of health care practices.
- Provided emotional support to family members during difficult times.
- Educated patients on self-care techniques that would help them maintain their independence.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Observed and reported unusual symptoms and changes to charge nurse.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
CNA
St. Lukes Long Term Care
Mountain Home, Idaho
06.2018 - 01.2020
- Provided direct nursing care to long-term care residents including medication administration, wound dressing changes, and patient education.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Monitored food intake and output as directed by nursing staff.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Provided emotional support to family members during difficult times.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
Clerk
Big Smoke
Mountain Home, ID
12.2017 - 06.2018
- Greeted customers, answered inquiries and provided assistance with product selection.
- Provided accurate and efficient checkout services using cash registers or point-of-sale systems.
- Stocked shelves, counters or tables with merchandise and ensured that items were correctly priced.
- Arranged window displays to attract customer attention.
- Maintained store cleanliness by sweeping floors, dusting shelves and emptying trash containers.
- Processed payments through cash register systems and accepted credit cards, checks and other types of payment.
- Assisted in inventory counts when necessary.
- Operated cash registers accurately while maintaining security of the cash drawer at all times.
- Ensured compliance with health and safety regulations within the store premises.
- Verified prices against invoices to ensure accuracy of billing information before submitting orders for processing.
- Adhered to all company policies related to safety, attendance, punctuality and ethical behavior.
Bartender
Midlanhall Galaxy Club
Midlanhall, Suffolk
07.2015 - 11.2017
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Resolved customer complaints in a professional manner.
- Performed opening and closing duties including restocking supplies.
- Adhered to state regulations regarding serving alcohol responsibly.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Developed good working relationships with fellow employees through effective communication.
- Checked identification cards for proof of age prior to serving alcohol beverages.
Early Childhood Caregiver
Royal Air Force
Mildenhall, Suffolk
08.2013 - 06.2015
- Provided a safe and stimulating learning environment for young children.
- Developed age-appropriate activities to encourage physical, social and intellectual development of children.
- Observed and monitored the behavior of children in order to ensure safety and provide positive guidance.
- Implemented appropriate strategies to manage challenging behaviors.
- Assisted with planning, preparing and serving meals according to dietary requirements.
- Organized indoor and outdoor playtime activities to promote physical and mental development of children.
- Encouraged creativity through art, music, dramatic play and other creative activities.
- Maintained accurate records of each child's progress including daily observations and anecdotal notes.
- Collaborated with parents in order to discuss their child's progress or any concerns they may have had regarding their child's development or behavior.
- Fostered an atmosphere that encourages respect for all individuals regardless of gender, race or religion.
- Provided guidance on personal hygiene habits such as hand washing and teeth brushing.
- Attended team meetings with other educators in order to share best practices or discuss any issues related to childcare services.
- Maintained a clean classroom environment ensuring toys are sanitized regularly.
- Ensured compliance with relevant regulations such as health and safety standards.
- Developed and implemented CDC policies and procedures.
Education
High School Diploma -
Lakenheath High School
RAF, UK06-2013
Some College (No Degree) - Nursing
College of Western Idaho
Nampa, IDSkills
- Reference Drawing skills
- Lighting and Shading skills
- Intermediate level of Color Theory
- Intermediate Anatomy drawing skills
- Intermediate Realistic drawling skills
- Entry level of Perspective of skills
- Knowledge of various art materials (drawing, painting and digital art, etc)
- Concept Design
- Employee Relations
- Data-Driven Decision-Making
- Workforce Planning
- Diversity and Inclusion
- Succession Planning
- Policies Implementation
- Report Preparation
- Collaboration
- Team Building
- Planning
- First Aid/CPR
- Excellent Communication
- Problem Resolution
- Computer Skills
- Written Communication
- Attention to Detail
- Critical Thinking
- Self-Directed
- Data Management
- Self Motivated
- Works well independently and with others
- Empathetic
- Reliable
Timeline
Senior Staffing Specialist
St Lukes Health System
06.2023 - Current
Staffing Specialist
St. Lukes Health System
11.2022 - 06.2023
CNA
St lukes health system
02.2020 - 11.2021
CNA
St. Lukes Long Term Care
06.2018 - 01.2020
Clerk
Big Smoke
12.2017 - 06.2018
Bartender
Midlanhall Galaxy Club
07.2015 - 11.2017
Early Childhood Caregiver
Royal Air Force
08.2013 - 06.2015
High School Diploma -
Lakenheath High School
Some College (No Degree) - Nursing
College of Western Idaho
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