Emily Snider-Keesee
Oklahoma City
Summary
I am a motivated employee, skilled in mortgage servicing, specializing in compliance, customer satisfaction and documentation. Consistently reviewing loans and collaborating with teams to resolve issues. I am also skilled in other areas such as early education, cooking, baking and customer service. I enjoy spending time with family and friends. I also have lots of hobbies such as baking, gardening, reading and crafting.
Overview
5
5
years of professional experience
3
3
Certifications
Work History
Mortgage Servicing Specialist
Midland Mortgage
Oklahoma City
10.2025 - Current
- Reviewed loan documentation for compliance with company policies and regulations, ensuring accurate processing.
- Collaborated with team members to resolve mortgage account issues, enhancing customer satisfaction.
- Documented findings and maintained quality assurance records, supporting consistent compliance and operational efficiency.
- Confirmed on-time mortgage payments as per signed agreements, reviewing records monthly to reduce past-due accounts.
- Ensured compliance with federal, state, and local regulations pertaining to mortgage servicing.
- Analyzed public records, such as deeds, mortgages, judgments, easements and other documents for accuracy.
- Provided technical assistance to staff members in order to increase efficiency in servicing loans.
Teacher Rover/Kitchen Assistant
Seminole Nation of Oklahoma
Wewoka
09.2024 - 10.2025
- Assisted lead teacher in executing daily classroom activities and developing engaging lesson plans.
- Partnered with staff to integrate culturally relevant lessons reflecting Seminole community values.
- Communicated effectively with parents regarding student progress and needs.
- Contributed to maintaining a safe and organized learning environment for optimal student engagement.
- Maintained accurate records of student attendance and grades.
- Assisted lead cook in food preparation.
- Maintained cleanliness of kitchen equipment and work areas.
- Operated kitchen tools and equipment safely and efficiently.
- Followed recipes precisely to ensure quality and consistency of cooked/ baked products.
Office Clerk
City of Wewoka
Wewoka
12.2022 - 09.2024
- Delivered excellent customer service by responding to inquiries and directing visitors to appropriate staff.
- Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Managed office supplies and maintained accurate inventory records to ensure availability.
- Executed basic bookkeeping tasks by accurately entering data into accounting software like QuickBooks or Sage 50.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Delivered messages to staff and ran errands to support daily operations.
Hairstylist
Super Cuts
Seminole
05.2022 - 12.2022
- Provided high-quality haircuts and styling services to diverse clientele.
- Consulted with clients to determine desired hairstyles and preferences.
- Coordinated appointment scheduling to streamline workflow and improve client satisfaction.
- Cultivated relationships with new clients through referrals, contributing to salon growth.
- Ensured cleanliness and organization of salon tools and workstations to enhance client experience.
- Greeted customers, answered phones and booked appointments.
Dietary Cook
Holdenville Nursing Home
Holdenville
05.2021 - 08.2021
- Prepared nutritious meals following dietary guidelines for residents' health needs.
- Maintained cleanliness and organization of kitchen and food storage areas.
- Assisted in menu planning to meet dietary restrictions and preferences.
- Kept up-to-date records of all dietary menus and recipes used.
- Ensured proper storage of prepared foods at appropriate temperatures.
- Managed inventory of ingredients and supplies for baking operations.
Education
Cosmetology Licensing - Cosmetology
Shawnee Beauty School of Cosmetology
Shawnee, OK05-2022
Certificate of Technical Studies - Criminal Justice
Gordon Coooper Technology Center
Shawnee, OK05-2021
Some College (No Degree) - Child Development
Seminole State College of Oklahoma
Seminole, OKSkills
- Loan documentation
- Mortgage Servicing
- Customer service
- Administrative support
- File management
- Time management
- Recipe adherence
- Productivity management
- Attention to detail
- Problem solving
- Multitasking
- Kitchen equipment operation
- Task prioritization
- Baking techniques
- Food safety compliance
- Communication skills
- Food safety
Certification
PDL -Current
Accomplishments
Presidents Honor Roll - Seminole State College 2025
Timeline
Mortgage Servicing Specialist
Midland Mortgage
10.2025 - Current
Teacher Rover/Kitchen Assistant
Seminole Nation of Oklahoma
09.2024 - 10.2025
Office Clerk
City of Wewoka
12.2022 - 09.2024
Hairstylist
Super Cuts
05.2022 - 12.2022
Dietary Cook
Holdenville Nursing Home
05.2021 - 08.2021
Cosmetology Licensing - Cosmetology
Shawnee Beauty School of Cosmetology
Certificate of Technical Studies - Criminal Justice
Gordon Coooper Technology Center
Some College (No Degree) - Child Development
Seminole State College of Oklahoma