Emily Snyder
Fort Myers,FL
Summary
Dynamic and results-driven professional with extensive experience in service, technology, designing, implementing, and managing training programs that enhance employee engagement, development, and organizational performance. Adept at collaborating with cross-functional teams to align training initiatives with strategic business goals. Proven ability to assess program effectiveness through data-driven insights, ensuring continuous improvement. Skilled in facilitating workshops, creating tailored learning experiences, and fostering an inclusive and supportive onboarding process. Strong communicator with a passion for driving inclusive initiatives and cultivating a positive organizational culture. Expertise in remote training delivery and mentoring programs that enhance engagement and support professional growth.
Overview
5
5
years of professional experience
Work History
Senior Research Engagement Specialist
Gartner
02.2021 - Current
- Provided comprehensive support to C-level executives, sales, and service teams by organizing meetings, teleconferences, and delivering actionable research to drive business improvements.
- Designed and implemented diverse instructional strategies to maximize trainee engagement and knowledge retention.
- Led onboarding programs for new hires, ensuring smooth integration through effective training and providing the resources necessary for their success.
- Delivered regular presentations to the team, updating them on industry trends, research methodologies, and best practices.
- Cultivated strong relationships with senior management to understand their strategic needs and aligned team efforts with organizational goals.
- Supported RES associates by partnering with many R&A cross-functional teams, including Federal Government, Finance, Human Resources, Supply Chain, Marketing & Communications, and Audit & Risk, to support their diverse operational needs.
Research Engagement Peer Partner Program Lead
Gartner
06.2022 - 06.2023
- Monitored project progress, proactively identifying risks and implementing corrective actions to ensure timely and successful delivery.
- Facilitated workshops to gather project requirements and user feedback, ensuring alignment with stakeholder needs.
- Paired new hires across North America with mentors to ensure a supportive, equitable onboarding experience.
- Developed and delivered mentor and mentee training programs tailored for remote work environments to foster engagement and effective collaboration.
DEI Global Champions Lead
Gartner
01.2023 - Current
- Collaborated with Learning & Development teams to integrate a name pronunciation tool into the RES onboarding process, enhancing inclusivity and employee engagement.
- Fostered open dialogue around sensitive topics, promoting greater understanding and empathy among colleagues from diverse backgrounds.
- Designed and analyzed surveys and feedback sessions to evaluate program performance, using data insights to guide decision-making and monitor progress.
- Contributed to the creation and delivery of training sessions focused on DEI topics and events, driving awareness, engagement, and organizational growth.
Client Care Coordinator
Comfort Keepers
04.2020 - 09.2020
- Managed ongoing internal client relationships, overseeing care plan development and team scheduling to optimize the client experience.
- Presented personalized in-home care and payment plans to prospective clients, ensuring alignment with their needs and expectations.
- Conducted patient assessments in compliance with current regulations and guidelines, ensuring quality and consistency in care delivery.
Education
Bachelor of Arts - Human Communications
University of Central Florida
Orlando, FLMaster of Science - Industrial And Organizational Psychology
Auburn University
Auburn, AL05-2025
Skills
- Training Development and Delivery
- Cross-functional Relationship Building
- Strategic Planning
- Coaching & Mentoring
- Oracle
- Salesforce
- Rstudio
- Microsoft Suite
Timeline
DEI Global Champions Lead
Gartner
01.2023 - Current
Research Engagement Peer Partner Program Lead
Gartner
06.2022 - 06.2023
Senior Research Engagement Specialist
Gartner
02.2021 - Current
Client Care Coordinator
Comfort Keepers
04.2020 - 09.2020
Bachelor of Arts - Human Communications
University of Central Florida
Master of Science - Industrial And Organizational Psychology
Auburn University