Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Emily Snyder

Emily Snyder

Fowler,CO

Summary

Diligent with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.

Dedicated and ambitious individual with a track record of outstanding academic performances, leadership, and commitment to learning.

Proven ability to apply critical thinking skills in high pressure situations. Seeking to leverage my abilities to contribute positively to your company.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Outlets Server

Doubletree By Hilton Hotel
07.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • I always help with the front desk, starbucks, bartending, and sometimes cook food. Handling multiple positions when needed.
  • Provided top-notch customer service, addressing client concerns promptly and professionally.
  • Boosted membership retention through attentive customer service and personalized interactions.
  • Drove excellence in customer service while overseeing department functions.
  • Assisted in training new hires on retail teller procedures, contributing to team success.

Construction Worker

Front LLC
06.2019 - 07.2022
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Assisted with successful, time-sensitive renovations of various structures.
  • Enhanced client trust and project transparency by providing regular progress reports.
  • Exhibited exceptional problem-solving abilities under pressure by employing critical thinking skills to overcome complex challenges on job sites.

Front Desk Receptionist

Indian Springs Hot Springs I
01.2017 - 01.2019
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Self-motivated, with a strong sense of personal responsibility.
  • Passionate about learning and committed to continual improvement.
  • Strengthened communication skills through regular interactions with others.

Server Supervisor

Sundial Cafe
02.2014 - 01.2016
  • Trained new servers on company policies, procedures, and best practices for exceptional guest service.
  • Demonstrated strong attention to detail when handling cash transactions, ensuring accurate billing for customers'' meals while maintaining security measures at all times.
  • Successfully resolved customer complaints, ensuring repeat business and positive dining experiences.
  • Contributed to increased sales with upselling techniques, effective menu presentation, and knowledge of specials.

Education

Clear Creek High School
Evergreen, CO
04-2015

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Team collaboration
  • Client engagement
  • Customer retention
  • Friendly, positive attitude
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Dependable and responsible
  • Work Planning and Prioritization

Certification

Food handlers license.

Tip certified

Willing to obtain any license required for employment

Timeline

Outlets Server

Doubletree By Hilton Hotel
07.2022 - Current

Construction Worker

Front LLC
06.2019 - 07.2022

Front Desk Receptionist

Indian Springs Hot Springs I
01.2017 - 01.2019

Server Supervisor

Sundial Cafe
02.2014 - 01.2016

Clear Creek High School

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