Summary
Overview
Work History
Education
Skills
Timeline
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Emily Sola

McAllen,TX

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

3
3
years of professional experience

Work History

Administrative Assistant

SCI Logistics
06.2023 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.

Curbside Shopper

HEB Grocery Store
04.2021 - 06.2023
  • Tracked substitutions and informed customers of changes.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Loaded and unloaded orders at customer's homes or locations.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Contributed to team objectives in fast-paced environment.

Sales Associate

Orange Theory
08.2021 - 04.2023
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.

Education

High School Diploma -

Mcallen High School
Mcallen, TX
04.2021

Skills

  • Database Management
  • Invoice Processing
  • Filing
  • Scheduling
  • Data Entry
  • Quality Assurance
  • Spreadsheet Management
  • Appointment Scheduling
  • Clerical Support
  • Microsoft Excel
  • Excel Spreadsheets
  • Customer Service

Timeline

Administrative Assistant

SCI Logistics
06.2023 - Current

Sales Associate

Orange Theory
08.2021 - 04.2023

Curbside Shopper

HEB Grocery Store
04.2021 - 06.2023

High School Diploma -

Mcallen High School

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Emily Sola